written by 268Reeves on 01/06/2023
I have never left a negative review before for anything, however feel compelled to do so due to the poor standard of service provided by the AA.
Having had an inspection carried out on a five year old convertible I wished to purchase in March 2023, I then discovered a small hole in the roof. They missed this in their inspection as their report identified the roof as being in good condition (using their green traffic light system). In response to my complaint they subsequently stated "the fabric is in a condition to be expected for the vehicles age.
I wished to refer this to an accredited body as I was not content with their response to be informed that "with regards to any accredited bodies, we are not accredited to any organisation".
In future I will avoid using the AA for anything and suggest you do too.