Copart www.copart.co.uk

Never buy anything from this vat registered company, they take your money and the don't give a monkeys i've been waiting 15 days and counting for a delivery still no sign just past from plliar to post, this i'd my last ever! Purchase from copart.....

This company are an absolute joke. Not only was collection cancelled by them twice, a third time they tried to cancel it but then told me they managed to get someone to collect 11th Jan 2024. Today my car wasnt collected. 8am til 5pm... 5pm car still there. No phone call, email nothing to say why. The driver collecting the vehicle has just called back at 8.30pm to say all the excuses of traffic/delays (the company clearly dont know how to pick up a phone and courtesy call) and that he will give me another call in about an hour to an hour and half to let me know an ETA to collect tonight. No chance!!!!! I wouldnt trust to even get my money at this point. Do not use this company

The worst company in the entire country. Will sham you with no shame at all. I am 10k in a loss after buying a vehicle falsely advertised and they would not engage in any mediation at all. Avoid at all costs

bought the car on 10/04/23 £8000 since not received it and its 24/04/23 the worst experience of my life if your reading this i would not recommend using them cannot imagine what the car is like when it gets here not worth the money nor stress

So I thought I’d give copart a try whilstI was waiting for some of my classic cars to be delivered… bought 4 cars in total from 3 different sites.. ALL HPi Clear.. ALL described as running & driving with normal damage.. here’s what i bought over 6 weeks..

(1) Clio, covered in dents and just able to tick over but not drive

(2) BMW318, turned up sounding like a tank with cat sawn out from exhaust & blown head gasket

(3) Volvo V70R turbo… turned up and it was a standard V70 non turbo car (bought in haste)

(4) Ford focus.. blown head gasket, faded paint and dents on most panels, junk

So the term “buyer beware” doesn’t really apply as the descriptions are so bad you don’t stand a chance to make a profit, my Copart experiment was short lived and a waste of £100.. best avoided, worst car auctioneer in the UK

I sign up and payed the subscription fee so i can bid in a vehicle that ends today but i wasn't allowed because it needs up to 2 days to verify my account.On their site it says that you can register in 60sec,pay, upload the document and you can bid which is completely misleading.I contacted them and they said they don't do refund even though i haven't used their service and it was completely misleading from their side.

Copart Sandtoft, you are a joke! You have informed me on four different occasions that my car will be delivered on a particular day. I've lost four working days, around £500, as I had to stay home for the delivery driver that never arrived.

Dozens of emails didn't work; thus, I phoned you last Thursday on four occasions; each time, you have put me on hold knowingly that after 30min on hold, I will hang up. Yes, I hung up, but I'm also taking my business elsewhere as well as informing The Standard Trading Agency of your practices.

I have purchased the car on 28/12/21 -now it's 15/01/22, and still no delivery of the car.

Today 08/10/21 it was the WORST customer experience EVER received from the person I dealt with in NEWBURY, To make this short the car was wrongly advertised and once received the car I let Copart know the car has an issue and they just washed their hands they didn't admit that the car has gearbox issues. Clearly they didn't add the comments and they didn't took pictures of the problem - obviously they don't make money So good job to the person I dealt with and good job Copart Newbury you have lost a customer and of course I will make this issue known by anyone I know. Its a shame the way I've been treated and the way this finished I tried to clear your name and I was always helping Copart but I had the sour taste of a dodgy company managed by dodgy guys!

In my 30 years in the motor trade I really can’t recall a more ghastly company than Copart. If you engage in any regular business with Copart, I guarantee you’ll discover this company is run by tyrants and bullies. Copart make RyanAir’s Micheal O’Leary seem a reasonable guy. They simply see the customer as a cash cow to impose throughly unreasonable charges at any point. All the contact numbers are expensive 0845 numbers, their whole ethos is just about being greedy. They are a big presence in the salvage market, and use their near monopoly status to get away with dreadful customer services.

Be extremely cautious when your car will end up with this company!

Avoid like fire!

My insurance company decided to send my car to Copart for an inspection which should last a week.

After 3 weeks (!) my car was finally returned, but in what state… It was so filthy like someone would burry it and then dug back up. All interior was covered in ground dust, someone left drivers side window open and there are marks of rain flooding on the door and drivers seat with a big stain…

Rubbish left in my car (paper and foil), the car also had some marker on the windscreen and Copart brand stick foil which left hard to remove glue residue.

Besides the overall filth which makes the car look disgusting there were also damages done to front of my car! Front bumper was damaged with a dent in it as well and the hood was damaged like someone tried to force open it because they were to daft to figure out the lock mechanism. Now it doesn’t close properly and is crooked. There were also some parts left on my seat which were not assembled back into their place.

Just to mention my car is a Jaguar XF R-Sport and it was heart breaking to see my car returned in such condition after JUST a VISIUAL inspection.

3 days and the case is still ‘under investigation’ I’m furious as I’m left without my car for longer as I want them to make things right and I’m still waiting for an answer.

Please avoid like fire and if you have no choice make loads of pictures before your car will be sent off to them for any reason.