VAN HIRE GENIE Reviews - www.vanhiregenie.co.uk

★★★★☆
4.1 / 5
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Latest Reviews

★★★★★

“Excellent ”

Written on: 18/08/2020 by Lifejourney (1 review written)

Excellent services from inside clean van to great customer service… Read Full Review

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★★★★★

“Great service & friendly team”

Written on: 06/08/2020 by KiranMalkan (1 review written)

We used Van Hire Genie for a staycation and from the moment I contacted them to when I dropped it back the service has been immaculate and concise. The vehicle was clean and ready when I asked and all the queries I had they had an answer for me and supported me. This is now the second time I have hired from them and will continue to do so. Keep up the good work and will surely be recommending you to family and friends… Read Full Review

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★★★★★

“Fast and reliable. ”

Written on: 02/08/2020 by Mohamed6789 (1 review written)

Great experience. I'm going to recommend it to my friends and family… Read Full Review

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★☆☆☆☆

“Not To Be Trusted - Failed to fulfill Contract!”

Written on: 02/02/2020 by YCXUSA (1 review written)

Do NOT be lured in by their constant sales! Booked a 17-Seater minibus via an Early Bird Special for 2 weeks in October to take a group of American friends on a tour of the UK. I paid for a minibus for 2 weeks and only received use of one for 2 days, with NO refund for the unfulfilled contract! Van was delivered as promised, but had a faulty side door step and a warning that AdBlue would be required in 387 miles. Our driver questioned this and was told not to worry, we had plenty of miles to… Read Full Review

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★★★★★

“Really pleased with all the services”

Written on: 22/01/2020 by uxJohnson337 (1 review written)

Really pleased with all the services. Recommend too anyone. I rented two minibuses one 17 seater and 15 seater at first to go Germany from the 9th January 2020 to 12th January 2020. We had to leave really early in the morning so they managed to give me the minibuses one day before and give back one day after with no extra charges plus I called one day before asking if I could change the 15 seater to a 17 seater they said instantly that it was possible and they didn't even charge me. Minibuses… Read Full Review

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★★★★★

“Brilliant service”

Written on: 10/12/2019 by marktkd (1 review written)

great Very good service, i am a regular renter of theirs and would not go anywhere else. We have tried many rentals companies but this is the best… Read Full Review

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★★★★☆

“Mini Bus Hire”

Written on: 14/09/2019 by Williswg332 (1 review written)

I Hired 3 x 17 Seater mini buses over the weekend. The Vans were Clean and Tidy. The Staff Frienly and Helpful. 1st time in Hiring Vans just make sure that when you pick up and Return Throughly Go the check list all is in order. … Read Full Review

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★★★★★

“Fantastic reliable Company”

Written on: 25/06/2019 by SaraGeraghty (1 review written)

A pleasure to deal with over the week that I rented a van from them. Great Customer service and I wouldnt hesitate in recommending them to anyone… Read Full Review

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★☆☆☆☆

“Very unprofessional”

Written on: 27/04/2019 by Shiddat (1 review written)

Very unprofessional, first we were told they cant deliver the van when we paid for delivery and collection. Then they brought a 15 seater when we booked a 17 seater 3 months in advance. Vans shown on the website are not the ones you would get. We got an old 12 plate damaged ford transit… Read Full Review

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★★★★★

“Professtional customer service”

Written on: 25/01/2019 by Dugan1971 (1 review written)

A superb professional customer service in a short notice of requiring a vehicle A reasonal hiring price… Read Full Review

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★★★★★

“Great Service Great Van”

Written on: 11/01/2019 by petherbridge (1 review written)

Everything went as clockwork. The minibus turned up when they said. We got to the French Alps and back all in one piece with no mechanical problems. They collected it, took it away - Simples!… Read Full Review

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★★★★☆

“15 Seater Minibus Hire ”

Written on: 28/07/2018 by BrisaHurley (1 review written)

Hired a minibus for a trip up to the Lake District for 5 days. The minibus was promptly delivered and collected by a friendly rep. called GG. No problem or issues experienced… Read Full Review

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★☆☆☆☆

“ can't apologise”

Written on: 18/04/2018 by DavidWilliamsEmran (1 review written)

We are a small children’s charity run by volunteers that booked a bus for a weekend to take a group of kids from London to the north. We paid for this “company” to deliver the bus to us on Friday afternoon and to pick it up again on Monday morning. I will never, ever use them again as they are either incompetent or fraudulent or both. The person who deals with the bookings is very efficient and competent which lulls you into a false sense of security. We completed all the required… Read Full Review

Luisbarriocanal's Response to DavidWilliamsEmran's Review

Written on: 26/04/2018

At the begining had some difficulty trying to get in touch with the person who was in charge, but afterwards, they were very efficient, polite and on time for picking up and dropping off the minibus.
Would strongly recommend the company!!!

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★★★★★

“Good Service”

Written on: 23/02/2017

Thank you van hire genie for providing us the Minibus at heathrow, we were very happy with your prompt delivery service to airport. will hire in winter again… Read Full Review

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★★★★★

“Amazing Rental Deal”

Written on: 04/02/2017 by TalonMorris207 (1 review written)

I was very happy with the both service and the price. Keep it up van hire genie… Read Full Review

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