The 780 irobot

“The 780 irobot”

Written on: 09/09/2011

if yu are tempted by the blurb and 30 day no risk guarantee to try the top of the range irobot --resist. It is a useless bit of kit. If you are bothered about a clean house its no good--if you are not, why waste your cash for a few less crumbs. It is an earatic mad thing that can spend an hour or more circuling about and still manage to avoid the most obvious dirt.
The support service is exceptionally poor--they just didn't answer the specific points and respond with generalities and banalaties.
And when I came to return it the process was fruaght with difficulty. First they said no problem and offered to arrange collection. Then after a week or so and endless time spent chasing they told me it was my responsbility to arrange return! had they said so to begin with I'd have happily done it.
In all it cost me a lot in time as well as the courier costs to return it in order to try it out.