customer service pathetic

1.2 / 5
7% of users recommend this

valeboy's review of Ideal World


“customer service pathetic ”

Written on: 18/10/2019 by valeboy (1 review written)

I recently bought a stk phone on flexi pay ive not paid it fully yet and the phone has developed three faults after sending many emails getting pushed from email to email different services and phone calls at 30 pence a minute . I do not want the phone I want a refund but they will not give me one as they have a fourteen day returns policy what a joke .Iam truly disgusted with the service I have received but I bet they take my final payment on a phone that dos nt work properly ideal world sort your customer services out

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