Missing items & poor customer service

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Holdenh419's review of Create And Craft TV


“Missing items and poor customer service”

Written on: 01/07/2021 by Holdenh419 (1 review written)

I ordered items from 3 different companies mid-June. Second lot to arrive missing one item, so I emailed customer services. They picked the wrong item to chase with the supplier, so I had to reply to get that right. I was promised an update in 2 days - 4 days later & I've not heard from them.
Having given them a fortnight for the last delivery, I've tried calling their 0330 number, which is where I am supposed to be able to leave a message. Instead of that, a voice said "No routs found". I've emailed again, but don't hold out much hope of getting the item for a week or two, if at all.
Won't be ordering from them again.

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