BT Sport Review

Click here if this is your business
BT Sport
WRITE A REVIEW Write a review
★★☆☆☆
2.2 / 5
From 13 reviews
38% of users recommend this
Click here if this is your business

Xdtyv's review of BT Sport

★☆☆☆☆
WRITE A REVIEW

“I bought one month’s viewing to watch some games...”

written by Xdtyv on 03/11/2022

I bought one month’s viewing to watch some games that were scheduled. I cancelled the subscription in good time and received confirmation. BT later messaged me to tell me they had taken another subscription from my account in error” and it would be replaced in 2-3 days. It wasn’t. Still waiting, 2 weeks later. No reply to any messages I send. It wasn’t an “error”, it was “illegal” and these incompetent bar stewards don’t care.
UPDATE: 2 Nov 22. Surprise, surprise! These incompetent people have taken another £25 from my account. I am still unable to get any response from them. Don’t trust them.
Date of experience: 04 October 2022

  • Sport

    Channel Type

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jw9191919's Response to Xdtyv's Review

Written on: 14/01/2023

I also had the same thing as this.

They lied to me saying money would be back in my account and it wasn't. They set up a random account and they also randomly took 15 pounds from me on two occasions as well.

Keep calling them, I had to complain to trading standards as it was essentially corporate theft and they soon gave me my money back.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account