Had one before but it always tended to steam up our little utility room and after around 15 years finally gave up the ghost. This latest improved version is so much better and comes with a ten year warranty for parts, also made in Britain so your money doesn't go to China or wherever. Now I am one of those who believes that if you make things complicated, they are more likely to break down or be expensive to repair, e.g. BMW cars. But although much improved and re-engineered, this dryer is still dead simple to operate. After all you just want it to dry stuff don't you without needing a science degree to work out which of 10 or more settings to use. Get this one then, not too expensive either.