You are not insured unless your bag is glued to you!

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★★☆☆☆
1.7 / 5
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  • Value For Money

Guest's review of Natwest Travel Insurance

★☆☆☆☆

“You are not insured unless your bag is glued to you!”

Written on: 24/01/2015

I had my luggage stolen from my 5-star hotel. It was stored in their secure luggage storage room which is only accessible to their staff & protected by cctv cameras. The bag was stored for 2 hours while waiting for transport from the hotel. This insurance refused to pay me a penny claiming that the luggage is not covered since as far as they are concerned it was left unattended in insecure area! I provided letters from the hotel to confirm it was stored in the secure area, but still they refused to reconsider.

Use different travel insurance as you are not covered if you use NatWest non-insurance (wrongly referred to as insurance!).

  • 12/2014

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

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