written by kb48 on 09/11/2017
My sister died suddenly whilst on a holiday in Aberdeen with a Cardiac Arrest which I witnessed, we were going on holiday to Spain the following month with her twin granddaughters and myself and can I say both our companies have paid out and communication was excellent.
Fogg Travel have none of these skills in fact I phoned up to find out what was happening the message I got back was a certain person was dealing with my claim and they could not say when it would be dealt with.
I put a claim in 2 moths ago and I have just had a letter back saying she had not quoted Ischaemic Disease which had been put on her death certificate (she had quoted High BP , High Cholestral and hardening of the Arteries to FOGG}.
My sister was not being treated for this disease and was not attending a doctor for it in fact the doctor had not seen my sister for a long while if she had this disease why was she not being treated for it.
I have read other reviews and it seems the same story as what I have experienced I am just one of the many who have fell victim to this company they want you to give up I am not talking about a lot of money here.
I am with Nationwide and cannot praise them enough for customer service and granddaughters are with another reliable company.
ALL I CAN SAY IS DO NOT TOUCH FOGG TRAVEL INSURANCE WITH A BARGE POLE
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