Claims Settlement Agencies Limited (CSAL) Reviews - www.csal.co.uk

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Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk
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Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk

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Latest Reviews

★☆☆☆☆
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“Terrible company terrible service”

Written on: 25/06/2020 by ap2048 (1 review written)

Terrible service. I have had a travel insurance claim due to COVID 19 from Sainsburys travel insurance. I lodged the claim in March and still have not heard from them. I must have called them over 20 times and every time I am told that it the claim is in the queue to be dealt with but they can provide no further update. I am an NHS consultant and do not have the time to keep emailing or phoning them. Appalling service and I certainly will not be buying Sainsburys insurance ever again… Read Full Review

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★☆☆☆☆
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“Take your money but refuse to payout”

Written on: 14/01/2019 by helenaanne (1 review written)

They will try and find any interpretation of the small print to refuse to pay you out. I was stranded in Amsterdam after my flight was cancelled and had to make alternative arrangements to get home. Apparently thats not enough to claim on flight disruption believe it or not. Not one good thing to say. Communication is slow and dismissive. They simply don't care… Read Full Review

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★☆☆☆☆
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“Complete waste of money and time”

Written on: 19/07/2017 by kkHarris-Alt1975 (1 review written)

We have purchased a travel insurance policy from now insurance and dealt with CSA. what a JOKE.no one knows what they speak and no communication - complete nightmare. we were stranded in India with young family. we have to fight 12 months and Ombudsman had to settle it. please stay away… Read Full Review

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★☆☆☆☆
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“Do not buy travel insurance administered by CSAL”

Written on: 29/12/2016 by Holdenh329 (1 review written)

I will do everything conceivable within my power to ensure that I do not have to deal with this company again. Reviewers on another review website have stated that CSAL do everything within their power NOT to pay out and they are correct. Why use your hard earned money to pay for insurance when it is administered by a company which is incredibly evasive. My passport was stolen whilst overseas and money was also stolen. Then when I arrived back into the UK I saw that the airline had damaged my… Read Full Review

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