Do not use Boketo!

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awr777's review of Boketo - www.boketo.com

★☆☆☆☆

“Do not use Boketo!”

Written on: 12/01/2022 by awr777 (1 review written)

My wife and I are seniors and sought to buy Alaska Airlines tickets. We looked online and thought we were speaking with an Alaska Airlines representative. Instead, we connected with Boketo Travel Agency. Their rep indicated that he was a consolidator for Alaska Airlines. Unfortunately, we did not grasp what that meant and ought to have hung up.

He aggressively asked for a scanned copy of my driver's license in order to confirm that we qualified for a senior discount.

While he did provide Alaska Airlines tickets, he charged an excessive service fee of $2,844.26. Airlines do not charge such fees!

Before I made a purchase with Boketo, I would have liked to know that they would not give a discount and that they would charge a huge service fee.

A supervisor at Boketo offered a half-credit to be used with them for one year. He refused to consider a refund of the service fee.

Boketo is an unethical business.

DO NOT USE BOKETO!

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