Do not use them

I purchased roundtrip tickets to Ghana. The agent could not send me the confirmation until 24 hours before departure. I learned for my return flight that the agent couldn't give a confirmation # because the airline hadn't confirmed the flight. Unfortunately, I and my boyfriend contracted COVID oversees and had to reschedule our return flight. The agent could never get a confirmation # for the return flight. After weeks of going back and forth of false promises, I asked for a refund. I explained to the agent that I can order online right now and get a confirmation immediately because seats are available. Agent gave me the ok to order the $1700+ tickets and said that he would have the airline refund me upon my return. He said that he would request the airline to refund me the money and have the airline accept his agreed upon rate for the flight. Of course this never happened. Weeks after my return, I learned that the agent is no longer with the company and the Supervisor didn't honor the agent's promise. I was told to call the airline myself.
Do not use them no matter the price of the ticket. It's not worth the trouble.