NOT VALUE FOR MONEY

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Nubie's review of Turkey Travel Centre - www.turkeytravelcentre.com

★★★★★

“NOT VALUE FOR MONEY”

Written on: 30/11/2014 by Nubie (1 review written)

Following our review on review centre.com, Turkey Travel Centre has contacted us and has apologise for the inconvenience incurred during our holiday. It seem there was a miscommunication somewhere along the line. Turkey Travel Centre has managed our concern professionally and effectively. This showed they have client's satisfaction at heart. There were several emails follow up to ensure all the issues were addressed to make sure that future client will experience the best Turkey has to offer.I am now feel at ease and if I am to travel to Turkey again, I will be using their service as I now know how much Turkey Travel Centre care about their client's satisfaction. 
We booked our holiday through Turkey Travel Centre for our holiday in November. At first we have found many reviews were very useful and a lot of people who have book through them have wonderful experiences. However, we did not experience the same. We did not get the program we purchased. This is due to the way the tour operate. Pretty much Turkey Travel Centre is acting like a middle man between us and the local tour operator. This mean we get lump with different people everyday (not that this a a problem). The local tour operators also have their own tour schedule and sometime it is not the same as the schedule we purchased through Turkey Travel Centre. We also found other people who purchased the tour direct from the local tour operators has paid much lower than what we paid. Hence, I would not recommend it to anyone. I wish I have done more research. 
> On the good side, they have all your flight, hotel and tour program planned for your.

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Nubie's Response to Nubie's Review

Written on: 10/12/2014

I would like to add additional important information in regard to Turkey Travel Centre. Turkey Travel Centre has contacted me and apologise for the inconvenience incurred during my holiday. It seem there was a miscommunication somewhere along the line. Turkey Travel Centre has managed my concern professionally and has showed they have client's satisfaction at heart. There were several emails follow up to ensure the issues were addressed to make sure that anyone who travel with them in the future will experience the best Turkey has to offer.
I am now feel at ease and if I am to travel to Turkey again, I will be using their service as I now know how much Turkey Travel Centre care about their client's satisfaction.

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