TravelShoppers.co.uk Reviews - www.travelshoppers.co.uk

★★★★☆
4.2 / 5
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Operatives refuse to refund cancelled flights”

Written on: 18/05/2020 by Madelyn431 (1 review written)

Our Flight was booked for April 2020 but an Operative contacted me in March to inform us that our flight was cancelled. I was told I had to complain to the Airline company in order to get a refund. After waiting nearly 2 months for a reply, they informed me to get the refund from the Travel Agent since the tickets were purchased from them. The Travel Agent  tried to pressure me to accept Travel Vouchers which were initially valid for less than 9 months. She then changed the validity to 2… Read Full Review

Avinash.patole's Comment

Written on: 14/08/2020

Hi,

I'm ever so sorry after reading your review as I'm also going through similar experience with them. Would like to know what was the outcome in the end?
I'll be very grateful.

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Avinash.patole's Comment

Written on: 28/09/2020

Hi there,

Hope you had any positive outcome from this complain. I would like to know PLEASE cause I'm also in same situation with them. Please let me know. It'll be a GREAT HELP. Many thanks

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★★★★★

“Great customer support ”

Written on: 14/12/2019

It was an accidental booking but I'm grateful I did. Thanks to the person I dealt with and especially the other person I dealt with. She was amazing. It was a 3 days struggle to get my flight booked. But with your support it was achieved. Thanks for discounts and free baggage gifts. Opening up to your team was easy because I could see their desire to provide the best possible support. With their help I will be able to go home this December to give my last respect to my late mum. Thanks for… Read Full Review

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★★★★★

“Booking ”

Written on: 12/09/2019 by Haafsah (1 review written)

Very good service. Staff was so helpful and really tried so hard to find me the best flight deal for me and my family. I will highly recommend this agent to family and friends. Once again would like to say thank you very much… Read Full Review

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★★★★★

“My perfect flight was found super quick!”

Written on: 18/03/2019

The person I dealt with got me just the flight I needed, with perfect departure times, preferred airline and ample baggage allowance in a few minutes and was helpful and polite throughout, even when I'd been ringing a few other agencies to do the same to no avail! Such a great service!… Read Full Review

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★★★★★

“Very helpful”

Written on: 08/03/2019 by EastYorkshireLady (1 review written)

Customer service was excellent, the lady at the end of phone was really determined to get us a flight which was suited to our budget. She was kind, patient and very assuring and I was unsure about Oman Airlines… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 20/02/2019 by Ali007s (1 review written)

The agent helped us with our travel arrangements,very calm and patient would definitely book with her again. She listens attentively and made good recommendations an asset to the company… Read Full Review

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★★★★★

“Great help!”

Written on: 19/02/2019 by Nikolova (1 review written)

She was brilliant to help me book my flight . Very kind and professional. Answer all my questions and accommodate me in all the ways. I will definitely use her help again when I need to travel. Thank you very much! Best wishes … Read Full Review

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★★★★★

“Good Service”

Written on: 24/01/2019 by JeffSmale1 (1 review written)

Used to book flights to Florida and the staff I contacted were helpful efficient and answered any queries I had in a very good timeframe. Very impressed… Read Full Review

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★★★★★

“Great service ”

Written on: 13/01/2019 by Keshawn1978 (1 review written)

The person I dealt with helped me to choose right airlines . Explain me everything that helped me to get cheap deal… Read Full Review

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★★★★★

“Good service ”

Written on: 06/01/2019 by Suhail_rm (1 review written)

They have given exect what I wanted polite customers servive… Read Full Review

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★★★★★

“Would defenitly recommend”

Written on: 05/01/2019 by Josie46 (1 review written)

Well I've got to say what a lovely lady I spoke to she was very helpful and of course professional very well mannered and easy to understand, I've got to say I'm a bit deaf so she was very patient with me thank you so much to her: my boys and I are looking forward to our trip to America x… Read Full Review

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★☆☆☆☆

“Bad experience ”

Written on: 31/12/2018 by Thiga (1 review written)

I have paid the highest price for this journey only to be kept and delayed almost for two days! After leaving my house at 6.00am to Heathrow airport. Left after 9 am unlike the 7 am time given. Arrived at Ethiopia connecting time at 7pm. Wait took till 22.30 and flight left fir Nairobi arriving at 0200 am. This wS quite disappointing after having made transport plan to be collected at 18.30.pm I ended up getting stranded at the airport with no one to help and turning to risk with tax drivers… Read Full Review

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★★★★★

“Multiple tickets to Barbados”

Written on: 09/12/2018 by llawre22 (1 review written)

I was booking flights for 15 people, the person I dealt with was very helpful and patient and I would definitely book with you again and recommend you to family and friends… Read Full Review

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★★★★★

“Good service”

Written on: 06/12/2018 by MacieAlvarez (1 review written)

Friendly n professional staff who go the extra mile for prices n dates to help the customers with their flights the person I dealt with was a star keep it up… Read Full Review

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★★★★★

“Very professional and friendly service”

Written on: 29/11/2018

I have had previous experience with her service staff. The staff is very professional, friendly and understands the needs of he customers an caters accordingly. Very satisfied that is why we came back to the same agent to buy our tickets this time as well as the staff did exactly the same and satisfied us. Very consistent in the service orovided. Very happy will come again and definitely suggest to friends in the future… Read Full Review

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★★★★★

“Outstanding review ”

Written on: 26/11/2018 by Parfi (1 review written)

Awesome service really friendly never got upset at 100 of calls throughout the day. Thank you so much!… Read Full Review

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★★★★★

“Great Service!”

Written on: 26/11/2018 by Hamiltoneg264 (1 review written)

It was seamless dealing with Travel Shoppers. The person I dealt with was specifically extremely helpful and helped me secure the best available ticket. Look forward to my next booking!… Read Full Review

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★★★★★

“The person I dealt with helped me through out the day....”

Written on: 24/11/2018 by Girishvk (1 review written)

Great service to help me to find a ticket for my baby, my wife and my mother in law. Excellent service. Really pleased with the help… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY THEY MISLED ME ABOUT A...”

Written on: 26/07/2018 by EmmaleeSchmitt (1 review written)

I booked a flight yesterday to St Lucia with Travel Shoppers who confirmed that I had 2 pieces of hand luggage totalling 23kgs. I said i'd wanted to check a suitcase in as I always travel with a big suitcase - the agent said I have 23kgs and can check one of the bags in when I get to the airport. I received the booking and was still uncertain about what the agent had said so i called BA direct to confirm. They advised that I had a hand luggage booking only and that I could not check in any… Read Full Review

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★☆☆☆☆

“its too much trouble to call”

Written on: 26/05/2018 by Myricktv348 (1 review written)

ITS too much trouble to look up and a call each agent...why cant you just let us see the prices and make a decision when to fly according to our budgets,.....Everyone who reads this add your comments, We want to see the prices by date and month so as to select what suits our pockets… Read Full Review

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