WARNING: Do not buy any flight tickets via Travel2be !!!

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miloslavpopovic's review of Travel2Be - www.travel2be.co.uk

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“WARNING: Do not buy any flight tickets via Travel2be !!!”

Written on: 14/08/2019 by miloslavpopovic (1 review written)

WARNING: Do not buy any flight tickets via agency Travel2be !!!
Beginning of April, I have booked flights from Vienna to New York via London for late Oct (for the NYC marathon 2019).
July9, I received an email from them, that the flight from Vienna to London was changed, which meant I would not catch the flight from London to New York. After 3 days trying, I finally reached someone on the phone. This person assured me that he changed the flights to an earlier time, so I will be in New York even earlier, but the airline has to confirm it and it will take one month. !!!
After 5 weeks of waiting and no confirmation coming, I tried to contact them again. They do not reply to any emails and changed their phone number. I have only reached their answering machine and spent more than 50 EUR trying to reach them with no success. Then I called the airline and they said that they haven't received any request to change the flight from the agency. They are now checking whether they can change it, as normally the agency should do it.

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