utterly disgrace

★★☆☆☆
2.3 / 5
34% of users recommend this

vrMoore413's review of Travango.co.uk - www.travango.co.uk

★☆☆☆☆

“utterly disgrace”

Written on: 03/08/2021 by vrMoore413 (1 review written)

I booked the ticket in March this year to go to Sri Lanka for family urgency, but at the same time, it became voidable because the same reason that urged me to travel became is no longer. This put me through mental stress and serious life concerns were and as result, it shatters me to piece. I ask the people in your agency to consider and do the refund but refused and asked for an RCN and the same result. Not only that I was given false information and bullied if I were to go ahead and only get £150 out of the £900 ticket?

Hint: What would you have liked to know before you made your purchase?
It is a good company that looks after the client, not only seeks to make profits and there is a human who will help.

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