The Travel Indicator Reviews - www.thetravelindicator.co.uk

★★☆☆☆
2 / 5
25% of users recommend this

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The Travel Indicator - www.thetravelindicator.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT TOUCH-4 WEEKS AFTER PROMISED NO REFUND ”

Written on: 08/01/2017 by Kenyon3 (1 review written)

STILL WAITING FOR FULL REFUND PROMISED. This company did not produce fares as promised. The alternative fares offered were not acceptable- they have not responded to letters and emails and the bank are now having to chase as a card dispute! complaint registered with Citizens Advice who have reported to Trading standards. This was our first family holiday in 12 years...save yourself the Heart ache and book with someone reputable… Read Full Review

Funky-Chicken's Comment

Written on: 14/08/2017

Have u received your refund yet ?

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Islandgirl07's Comment

Written on: 15/08/2017

We received a refund at the end of Feb/beginning of March after much chasing from our bank. To date we've never had an apology or acknowledgement. We were advised by our bank if we'd paid for this on credit card we could have gone after them for out of pocket expenses (i.e what we paid extra for alternative flights etc)...lesson learnt

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★★★★★

“Fantastic, efficient service”

Written on: 05/01/2017 by evampo (1 review written)

I am greatly appreciated the services rendered to me by the Travel Indicator for my family holiday. I can confidently say the service was splendid, everything was great, especially the moderation of the ticket they secured for my family. I am therefore have no hesitation to recommend anyone who is looking for a reliable and efficient travel agency to look no further but rather go for the Travel Indicator who always offer their customers second to none services. Thank you for your good job… Read Full Review

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★☆☆☆☆

“NO TICKETS”

Written on: 05/08/2016 by IWONDERWHYELSE (1 review written)

IF YOU WANT TO TAKE A CHANCE AND DEAL WITH THESE PEOPLE PAY BY CREDIT CARD. Booked & paid for tickets on the 25th July and was told they would take 24 to 48 hours to be allocated by the back office. After 48 hours I was told they would be allocated over night. On Friday 29th July Mac Gomes said busy period when tickets were required but he expected them to be allocated on 1 August but latest would be Friday 5th August. Now there is no response to emails and customer service email address comes… Read Full Review

Tictac12's Response to IWONDERWHYELSE's Review

Written on: 11/08/2016

Can I have the passengers name and details, so we could have this sorted.

Thanks

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Iwonderwhyelse's reply to Tictac12's Comment

Written on: 22/08/2016

Send an email address and I will send you details.

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★☆☆☆☆

“The worst agents ever”

Written on: 05/04/2016 by 320Greenwood (1 review written)

I have had the worst experience with this travel agent we booked and paid for our tickets weeks ago and never ever got a ticket every time I called up chasing I was told one lie to the other these guys are a fake don't give them your money!!!!!!… Read Full Review

Thetravelindicator's Comment

Written on: 06/04/2016

Can we have your name and the booking details so that we could resolve this matter.
Apologies for not meeting your expectations, if you are really our passenger because we dont think we have a case like this. Kindly revert on this thread or mail to the necessary agent ASAP.

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Naa87's Comment

Written on: 06/04/2016

I even just called up again now and still Mac doesn't want to speak to me I keep being told he is busy

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Naa87's Comment

Written on: 06/04/2016

I'm dealing with 2 agents both don't want to speak on the phone and I'm being emailed by him still telling me to wait for our tickets after I've been asking for a refund

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Naa87's Comment

Written on: 11/07/2016

just to give people an update we are still awaiting a refund from this agent which I doubt will ever happen this has gone on since we first made payment in January and when have been requesting a refund for over 3 months now and every time I call you im either told our agent Mac is not available or I should wait even longer for the refund. at one point I was even told that they no longer have access to the bank account we paid the funds into

looking through all the "good" comments on here you can tell its all written by the agents them self. this is all fake if you give them your money you wont get tickets and neither will you get your money back.

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Naa87's Comment

Written on: 06/04/2016

You do have a case like this and I'm sure
You are aware of it you don't want people to see that you guys are just fake I even called up today asking for him and I was told he is busy I'm still waiting for his call back.
I have requested for a refund and im still waiting for a response

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Thetravelindicator's Comment

Written on: 21/04/2016

I really apologize for inconvenience.. However We have checked out many times there is no such case... Please give us the details, so that we can resolve the issue...

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Naa87's Comment

Written on: 21/04/2016

Why are you lying I have given my name and the names of the agents I've been dealing with.
This issue has still not been resolved we still have not received our tickets and now we are waiting for a refund meanwhile your agents are still insisting that it would be better for us to wait for the etickets than to get a refund.
We just want our money back
Your agents have lied to us over and over again
You know there is an issue you just don't want people to believe so you guys are not even registered.
So anyone looking to book with these people please check that they are registered agents first

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Naa87's Comment

Written on: 25/04/2016

why is it every time I called up asking to speak to Mac I'm being told he is on a call and he never returns my call.

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