No Refund

4.8 / 5
99% of users recommend this

Eaton436's review of Sunshine Holidays


“No Refund”

Written on: 01/03/2019 by Eaton436 (1 review written)

My Friend booked a holiday with this site, for herself and her friend. She was told after booking that they could not give her the holiday she ordered. Through no fault of her own. EU citizen. Paid in full. The company refused to handle the refund, and washed their hands of all responsibility. AND KEPT THE MONEY!! No refund, no investigation. They say they act as third party, but they have a duty of care to THEIR customers and they have neglected that care.

I am ashamed of this company. Causing so much grief and pain to my friend. Who is out of pocket. 1 star. and i will continue to review this company, until i they take responsibility for their actions.

Report this review
Was this review helpful? 0 0