Waste of time !

STA Travel www.statravel.co.uk
★☆☆☆☆
1.5
12.0% of users recommend this

LouisFraser's review of STA Travel www.statravel.co.uk

“Waste of time !”

★★☆☆☆

written by LouisFraser on 08/03/2017

Went into the very quiet Cambridge office on a weekday (no customers). Three agents at their desks. Four or five other empty desks. Approached the first agent and was told her computer wasn't working. The next agent told me he couldn't help because he was a supervisor. The third lady did help and promised to send the details of two air tickets (one to Japan and the other to Sri Lanka). Got home later in the day. No information sent. Rang up and was promised they would be sent out to my e-mail. That was three weeks ago and still no e-mail. If that simple request can't be dealt with efficiently how does STA manage with other more complicated arrangements such as arranging tickets and hotels. Perhaps I was lucky !

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