written by kazjoannie on 12/10/2017
I would be very careful before booking with SmartFares unless your trip is optional!! I booked a ticket last night and immediately reeived a confirmation number. This morning I went back and looked at my confirmation letter and it stated that within the next 24 hours I would receive a ticket number from the airlines the flight was booked with.
I never received that letter from the airlines so I called Smart Fares and asked them why I had not received it. The person on the line told me that my ticket had been CANCELLED!!! I asked why, I had not cancelled it. He said because the airlines no longer had tickets at that price. By the way, when I booked the ticket it said 4 tickets left at this price.
Terrible business and not to add that Smart Fares NEVER even contacted me to let me know that that ticket had been cancelled. I am now without a ticket because the prices have tripled. Just be careful about booking with them unless it doesn't matter if you travel or not!!
Very bad business
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