Six Star Cruises Reviews - www.sixstarcruises.co.uk

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Latest Reviews

★☆☆☆☆

“Getting it wrong twice”

Written on: 30/05/2019 by DRAblitt (1 review written)

We had a really bad experience with them in 2018 where they got pretty much everything wrong and by the time it was resolved we had lost our chosen cabin. The cruise line actually helped to get it sorted. We tried them again recently and again they got it wrong and tried to increase a price they they had indicated was fixed in the quote and this time we have not gone ahead with the booking. My advice is do not use them as there are plenty of other agents out there who are much better… Read Full Review

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★☆☆☆☆

“Things go wrong, Your Problem!”

Written on: 29/05/2019 by Calleywell (1 review written)

2 day pre cruise stop in Rome.Hotel had no reservation for us . 4 hours of frustrating calls to six star Cruises.They are charming and helpful in selling you the cruise but totally careless in looking after you if problems arise. Despite repeated reminders taxi to ship did not arrive. We had to get our own.workig on trying to get refund now. It is always difficult to find responsible person , senior people avoid the customer, no one replies to emails and responsibility for problems are avoided… Read Full Review

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★☆☆☆☆

“Six Star Price not Six Star After Sales Service.”

Written on: 11/09/2018 by HBarclay (1 review written)

Six Star Price not Six Star After Sales Service. My Cruise with Six Star Cruises to the Far East ends in Hong Kong. At the time of booking I had not decided on whether a day room was required or not, so, I paid for a transfer from Cruise terminal to Airport (25 Kilometres). I was told these elements of the trip could be easily changed or added later. Service to this point was great. Full payment including the transfers became due and this was paid. After full payment a change took place… Read Full Review

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★★★★★

“Very professional and knowledgable consultant Maura ”

Written on: 04/06/2018 by Arniek58 (1 review written)

The person I dealt with was very helpful during the booking process and made it simple and even enjoyable. First time using Six Star cruises and if my first impression is anything to go by it won’t be the last… Read Full Review

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★★★★★

“Easy to book very informative staff”

Written on: 31/05/2018

Getting hold of knowledgeable staff that can help with cruise choice that know about the cruises they are offering is a great bonus they make the booking process very simple and make sure you have all the information you need… Read Full Review

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★★★★★

“So easy!”

Written on: 27/05/2018 by rbStephenson343 (1 review written)

We have used Six Star and, apart from our last cruise when Trail Finders had no cc charges and good flight charges,had a better deal, we have used Six Star. again and been satisfied. The CC charges were the sticking point… Read Full Review

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★★★★★

“Initial enquiry dealt with great efficiency.”

Written on: 24/05/2018 by Wright284 (1 review written)

This was our first booking with 6 star cruises but will not be the last! Your representative was a pleasure to talk to and could not have done more for us. Thanks to her the booking seemed to go through very smoothly - we would not hesitate to recommend 6 star cruises to friends… Read Full Review

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★★★★★

“Six star service all round”

Written on: 16/04/2018

My wife and I have been cruising for over 30 years and have 40-something cruise experiences under our belts. When we are looking for another cruise, we always contact the person I deal with at 6-star Cruises first as she is a pleasure to work with. Always super efficient, flexible and very personable, we trust her knowledge and judgement and she our first port of call (no pun intended)for everything cruise-wise. We have just booked another cruise with her for August so she is obviously doing… Read Full Review

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★★★★★

“Attention to detail”

Written on: 07/04/2018 by ocaoilte (1 review written)

I have recently completed a complicated booking (multi city flights, hotels, cruise ) and found the person I spoke to was exceptional in his service, even coming in to the office on his day off to help finalise my booking. I would have no hesitation in recommending Six Star Cruises. … Read Full Review

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★★★★★

“Effortless cruise booking”

Written on: 01/04/2018 by Notyetdoneroaming (1 review written)

The representative at Six Star Cruises responded very promptly and efficiently to our initial enquiry regarding a Regent cruise. He produced a package that suited our needs ideally and offered some good ideas which meant we were able to save a few pounds and travel, via Manchester, in a time saving manner. Prompt email communications. All good, well done Six Star Cruises. Now if you can organise blue skies and plenty of sunshine… Read Full Review

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★★★★★

“Very good”

Written on: 26/03/2018

Have used them 3 times - always good at organising extra days before and after - have been very happy with they're hotel choices - will arrange everything to a high standard… Read Full Review

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★★★★★

“Cruise booking”

Written on: 24/03/2018 by Jeramiahr38 (1 review written)

Thanks to the person I dealt with for her very efficient and informative booking information which made me feel like I was her only customer… Read Full Review

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★★★★★

“BOOKING”

Written on: 22/03/2018 by Russell106 (1 review written)

So far so good, our cruise has been booked! It was easy to deal with the company and we now await our cruise later this year when we will report again!… Read Full Review

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★★★★★

“Our Cruise Concierge”

Written on: 21/03/2018 by Wippi22 (1 review written)

Our six star cruise concierge has once again been excellent. She is extremely efficient and has a great attitude and manor. She makes herself available even on days off, listens to our wishes, makes suggestions and then gets things done. I have full confidence in her… Read Full Review

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★★★★★

“Helpful and Efficient”

Written on: 20/03/2018 by Nincy (1 review written)

Our Agent was helpful, friendly and efficient and did all we could have asked of her. A pleasure to deal with… Read Full Review

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★★★★★

“Cruising with 6*cruises”

Written on: 14/03/2018 by Janetmoore1 (1 review written)

I have just booked our 3 rd cruise with the person I dealt with from Six star cruises . We have been very impressed with the service , professionalism and attention to detail provided by this lady . I definitely would not travel with any other company . It is worry free , from arranging the flights, the stopovers , to the hotels and private transfers and of course the cruise . She is so knowledgeable and thorough and flies through everything with you to make sure the trip is tailor made to… Read Full Review

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★★★★★

“Just outstanding!”

Written on: 12/03/2018 by BobLHatt (1 review written)

We have been booking holidays with 6* cruises for some time now, I would give you all the Agents name but I don't want to overwhelm her with enquiries as I want to keep her all to myself as her service is outstanding, brilliant, superb, and many more of these sublime adjectives if only I could immediately think of more of them. So well done Six Star Cruises and don't give them your name !… Read Full Review

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★★★★★

“Cruise Booking”

Written on: 12/03/2018 by 179Carver (1 review written)

I have had excellent service for many years from SSC and have recommended them to friends and colleagues knowing I would not end up embarrassed Every small detail is covered which gives confidence that you don't have to worry… Read Full Review

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★★★★★

“So efficient”

Written on: 12/03/2018 by nwlawrence (1 review written)

The person I dealt with provided me with exactly what I wanted. She was speedy and covered every detail… Read Full Review

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★★★★★

“Book with confidence ”

Written on: 07/03/2018 by Johnandceri (1 review written)

The booking process was smooth and efficient All my needs re transfers and flight upgrades were met. It was a pleasure to deal with someone that knew his product so well which I am sure would be very helpful for first time cruisers and experienced cruisers alike. Also I was very pleased to find that the price quoted was significantly lower than booking direct Five stars !!… Read Full Review

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