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“The worst”
Written on: 08/04/2022 by Jaidaw1960 (1 review written)
Simply the worst, stay away and save your money! buying a ticket is easy BUT customer service is hell, I purchased a ticket and got cancelled by the airline yet I haven't got my money back! And as I said customer service is horrible, the worst ever, they're programmed to say the same lines every time I called, "you booked your ticket on air so and so, flight number so and so, flying from here to there through there.............!!!!!" Rehlat = big red flag You can read others' reviews to… Read Full Review
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“The worst”
Written on: 08/04/2022 by Jaidaw1960 (1 review written)
Simply the worst, stay away and save your money! buying a ticket is easy BUT customer service is hell, I purchased a ticket and got cancelled by the airline yet I haven't got my money back! And as I said customer service is horrible, the worst ever, they're programmed to say the same lines every time I called, "you booked your ticket on air so and so, flight number so and so, flying from here to there through there.............!!!!!" Rehlat = big red flag You can read others' reviews to… Read Full Review
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“Call your bank make the charge back”
Written on: 23/01/2022 by aqAllison312 (1 review written)
Call your bank make the charge back I used this company Rehalt to book a flight it costed me around $250 i needed to flight ASAP, once i booked and the money was processed, the website showed that my trip was not confirmed (flight F34691) and that i had to wait till morning so the company confirms it, thought the flight was scheduled for that exact next morning and their browser showed that the flight is available and that i could book it. The next morning i was contacted by their agent and was… Read Full Review
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2
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“I booked tickets for 2020 In April. Due to the...”
Written on: 18/01/2022
I booked tickets for 2020 In April. Due to the pandemic situation my flight was cancelled, Airlines already refunded the money to Rehlat but the Rehlat team did not refund my money till now. Every day I'm calling every day to Rehlat customer service about the update but as per the call centre, the Account team did not respond to the email. Very bad service, don't use ever this REHLAT website. I want to escalate my issue to CEO and General Manager. Kindly check with your account team what is the… Read Full Review
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1
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“Never ever book ticket”
Written on: 13/01/2022 by Niyathi (1 review written)
I requested to postpone my flight tickets on 08/01/2022 due to Covid . My actual flight ticket was on 10/01/2022 , A customer representative told he would postpone the ticket and get back to me. Next day I called and checked , the reply was the same . Today suddenly I received a mail stating there is no show on your flying day , and our tickets cannot be rescheduled or canceled. How stupid are you to deceive innocent people like this . I need my complete refund .Giving false hope in this Covid… Read Full Review
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“Worst ever”
Written on: 08/01/2022 by Hawkins73 (1 review written)
One of the most disaster website to book a flight ! Charging couple of times!!! Zero customer service!!!!! Advice advice advice don't waste your time buying tickets from this low class company !!!!! So regret we bought from them!!! Worst ever even if they offer a free ticket won't take it! Advice don't buy from them… Read Full Review
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1
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“Very Bad Customer Service ”
Written on: 28/11/2021 by HusniBaig (1 review written)
I booked a ticket from their site and later they said it's sold out. They gave me the next flight at an additional cost. They didn't support me and the next flight as well sold out. Their customer service is very bad. Their Egyptian team just doesn't want to admit Rehlat's mistake… Read Full Review
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2
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“please don't book your any ticket from this site....”
Written on: 18/11/2021 by Serranoqf283 (1 review written)
please don't book your any ticket from this site. Actually I was booked my ticket on August 22 for the 30 Nov and same day I was cancelled my ticket and got reply from this office via email, I'll get refund 250 aed within 2/3 Working days and 325 aed will deduct. But rest amount 250 aed is not getting back till now, it's been almost 1 month but they are not refunding my money. Everyone be aware with this sites… Read Full Review
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“Cheating Company”
Written on: 30/10/2021 by gyDaugherty424 (1 review written)
I have booked my airline ticket in 2020 through Rehlat.ae in Indigo Airline but flights were cancelled and airline refunded the money to Rehlat in March 2021 but till today Rehlat haven't processed my refund and no proper response as well… Read Full Review
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“Worst Travel Agent and Cheaters in Business”
Written on: 30/08/2021 by Greengg91 (1 review written)
I am a very frequent traveler, I book a hotel with free cancelation. 2 Hours later, I tried to canceled the booking to find out I have to pay half the booking cost in cancelation fee. On further enquiry the agents tell me that well I was eligible for a free refund the Midnight BEFORE I booked the ticket.. WHAT????? SO the way their refund policy is advertised (and I am sure many people are getting stung by it ), you are eligible for a free refund till the time you actually book with them… Read Full Review
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“Worst then 1 star”
Written on: 19/05/2021 by mushahzad (1 review written)
Hi, I have cancelled my flight on 24th May 2020 and awaiting for the refund. This is almost 1 year now and there is no update regarding the refund. I have done a more then 50 follow ups through mail and call and always been given an automated reply "Please accept our sincere apologies for the inconvenience caused due to delay in the refund process. We are checking with the concerned team, Once they update us we will let you know the same.". I have received more then 20 emails with same… Read Full Review
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“Worst service ever”
Written on: 07/05/2021 by Rachael131 (1 review written)
Like all the review I have read. I have been waiting for my refund from more then 1 year now. every time i call they have only one this to say,"its under process and sorry for delay". they don't have office to file a complain. and customer center are just helpless. there are no manager or higher authority to speak to. I have received more then 25 emails from rehlat stating that refund is under process but nothing is been happening. i think local government have to shut down this… Read Full Review
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“Beware of fraud”
Written on: 04/01/2021 by Christieyx1984 (1 review written)
Beware! They first said they will deduct 10x the cancellation fee and justify that with a tech error on their website. When im forced to accept they said refund takes 6 weeks!!! Still till this day I haven’t received the refund and customer service stopped responding You’ll find others saying the same thing on all review sites… Read Full Review
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“I am asking of my refund since more than 6 months even...”
Written on: 03/01/2021 by Shieldsiz111 (1 review written)
I am asking of my refund since more than 6 months even they got the refund already from the airlines… Read Full Review
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“Never buy rehalat agent”
Written on: 20/12/2020 by marwaelfiki (1 review written)
Never buy rehalat agent I bought 3tickets and the fees were deducted from my account and didn’t recieve any confirmation or the etickets and i called the call center they told my the fonfirmation takes time , and this is really the first time i see this with any travel agent to deduct the money and never give you the confirmation . It is a non professional agent… Read Full Review
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“fraud company cheater ”
Written on: 20/11/2020 by Derekh484 (1 review written)
When i buy the ticket i didnt received in my mail. When I called them same time they said you will get ticket after 24 hours. Really Its a Joke!!!! I canceled it same time and ask for refund, They send me mail that you will get in one month time. Really Again big joke!!! they are eating our hard earned money. Let kick them off from this market. … Read Full Review
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“No refund since 5 months!”
Written on: 09/10/2020 by Serrano157 (1 review written)
Since the past 5 months, I'm waiting to receive my refund from Rehlat. However, every time I contact them, I receive the same reply. I'm frustrated to have received 15 emails from Rehlat's team with the same stereotype response for processing my refund from the last 5 months. Several attempts have been made, in order to get my refund which has already been processed from the airlines long ago! I fail to understand what is the reason for the delay? I've been living in the Kuwait since the past… Read Full Review
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“Worst Service, waiting for my refund for last 7 months”
Written on: 08/10/2020 by Noushad (1 review written)
I booked ticket for my family on EK through Rehlat , travel date: 02-Apr-20 (paid AED3005). Due to covid flight has been cancelled by EK. Rehlat agreed to refund my ticket amount subject to a cancellation fee of AED220 per passenger (AED1100 total cancellation fee) After continuous follow-ups, On 25th May, Rehlat informed me that the money will be credited to my account within 15-20 working days. However, still I am waiting for the refund. Though I have informed them that I have lost my job and… Read Full Review
Mehboobmeo's Response to Noushad's Review
Written on: 18/11/2020
I am also begging for my refund money but no result only excuses, same copy paste email replies. Beware of them.
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Omertanvir's Response to Noushad's Review
Written on: 25/11/2020
Same here, waiting for more than 4 months.
Rehlat is the worst company
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“Inconsiderate!!”
Written on: 27/02/2020 by Aldhlaan (1 review written)
Normally I use well known website to book. I made a stupid decision and booked a hotel through Rehlat. Few days passed then a travel warnning has been issued by my country authorities due to health concerns regarding Corona Virus spread. This reason was not enough to REHLAT to consider cancellation or at least postponing my booking. They kept repeating it is a non-refundable booking, I knew that .. that is why I needed your consideration!!! Fortunately it was only for one room for three nights… Read Full Review
Aldhlaan's Response to Aldhlaan's Review
Written on: 04/03/2020
Update: Booing has been cancelled free of charge by Rehlat.com..
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“Rehlat don't take responsiblity and deal agreement”
Written on: 15/11/2019 by 316Templeton (1 review written)
I booked one ticket Dubai To Yangon 1404.62 AED: Last two days ago after booking done i received confirmation ; it was done and deduct already from my bank acc ;the next days i received message because of our system issued we cannot confirm your ticket ;ticket has been high price you have to pay 500 aed to confirmed this ticket ; i called more than 20 times i just received apology and refund options only ;deal agreement was done but they cannot keep promise on that deals ; i keep receiving… Read Full Review
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Omertanvir's Comment
Written on: 25/11/2020
Its same case in dubai, its more than 4 months i am waiting for the refund, Everytime I follow-up, I get the same response.
Rehlat is the worst company I have ever dealt with