Terrible way to treat us!!

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KWC54's review of Ramsay World Travel - www.ramsayworldtravel.co.uk


“Terrible way to treat us!!”

Written on: 18/08/2020 by KWC54 (1 review written)

Like others on here I unfortunately booked through this mobster outfit
Like others on here I was welcomed with open arms till the virus issue meant our holiday was cancelled. As per the rules they had 14 days to return our hard earned cash. I received most of it a few weeks ago after many of my instigated emails and calls.
They kept back a measly £200 and I’m now determined to get this via the options available to me.
I’ll never use them again and to withhold this amount from customers is despicable and They should be ashamed of themselves for the way they have handled this.
No doubt they will dispute this as others have seen but I have all the emails and evidence needed.
If they do dispute I will open a case up for small claims court as it’s easily available and straightforward and then I shall add loss of interest and other costs associated with the stress of all this.
They are showing their true colours and shouldn’t get away with this behaviour.
Wouldn’t be so bad if they showed some empathy and regret but they don’t care one hoot.
If I didn’t call or email them they would not be calling you anytime soon that’s for sure.
What a joke of a company

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