First class customer service

3.8 / 5
76% of users recommend this

DanielMall's review of Netflights


“First class customer service”

Written on: 14/12/2018 by DanielMall (1 review written)

I had no problems booking a flight at an excellent rate but sadly I had to cancel my flight at the last moment due to my mother being terminally ill.
I rang customer services and spoke to a person who was very professional and understanding. She gave me clear advice on what to do and what documents to send by way of a possible refund even going to the trouble of looking up some info and calling me back. Her service could not have been better and because of it I would have no hesitation recommending Netflights and I hope to use them again in the near future.

Report this review
Was this review helpful? 0 1