I wish I could give 0 stars - Do not book with them!

★★☆☆☆
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KamariPowell47's review of Malta Direct - www.maltadirect.com

★☆☆☆☆

“I wish I could give 0 stars - Do not book with them!”

Written on: 01/12/2021 by KamariPowell47 (1 review written)

We couldn’t travel. Had checked in 10 days before departure ur developed Covid symptoms 3 days later. Negative PCR but still had a continuous cough. Called Malta Direct 3 days before departure late afternoon. They couldn’t care less. Did nothing and wouldn’t move our booking even though the Government website tells you not to travel with symptoms.
We contacted Ryan Air to try ourselves to move our flights. They were really helpful and helpful but Malta Direct would not give us the booking email address so we couldn’t change the flights which Ryan Air have up to 2 hours before departure.
They are the worse travel company that I have ever booked with and still can’t believe during a Pandemic they behaved as they did!
Disgraceful.

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