Loveholidays.com Reviews - www.loveholidays.com

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Latest Reviews

★☆☆☆☆

“What a sham!!”

Written on: 30/11/2020 by Naturegirl2020 (1 review written)

Be AWARE!! Loveholidays have ceased their membership with ABTA from 16 September 2020 so you will not be protected if you book a holiday through them… Read Full Review

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★☆☆☆☆

“stupid journey times, non refundable air travel”

Written on: 16/10/2020 by darrenheale (1 review written)

my wife hasnt booked a holiday before, you sold an indirect flight to egypt arriving at a stupid time of night, the return journey starts at 0300 in the morning, but you didnt think to book the room for an extra night, and then i find out the flight is non- refundable. we will NEVER use you again… Read Full Review

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★☆☆☆☆

“Deny refunds”

Written on: 14/10/2020 by epLamont1974 (1 review written)

Refund given to love holidays by airline yet they deny receiving it, beware of this company taking your money and then blatantly withholding money Having to seed legal action to try to get money back as no longer ABTA registered Wonder how much longer they will trade for? Standard reply is we will refund you once we’ve received your money!! Only they don’t… Read Full Review

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★☆☆☆☆

“My trip with friends to Rome in March was cancelled by...”

Written on: 21/09/2020 by Ianw1200 (1 review written)

My trip with friends to Rome in March was cancelled by Love Holidays owing to Covid. They had refund from Ryanair. But Loveholidays refuse to give refund for the Hotel. This is against consumer regs. As they the operator cancelled. We were promised a Refund on 31st July, Loveholidays are now saying the hotel was Non Refundable. There is nothing on the booking to state this. We were also not allowed to travel owing to Covid. But Loveholidays have retained our £800. Think Thet run by Vladimir… Read Full Review

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★☆☆☆☆

“What a stupid company trying to not refund, my...”

Written on: 17/09/2020 by Jaidyn331 (1 review written)

What a stupid company trying to not refund, my package holiday no longer exists ie the flights were cancelled with no replacement hotel couldn't accommodate different date but still no refund, the stupid thing is I would have rebooked and just gone elsewhere but due to the underhanded tactics I'll never use again and hopefully other people do the same and they get what's coming... Bye bye love holidays.... Luckily paid on credit card so getting refund off them but not off love holidays as… Read Full Review

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★☆☆☆☆

“Hung up on me after referring to online chat...”

Written on: 07/09/2020 by TitusHogan185 (1 review written)

Booked a package holiday and needed the e ticket number for the airline, called love holidays 3 times and they are unable to give this. Also had 2 people hang up on me everytime saying I need to speak to chat service (which is not available) spoke to an agent who finally who took my information and checked an still has has no e ticket number as maybe the tickets have not been booked by JND their service provider. So now I cannot check in, check baggage allowance or see how I can upgrade my… Read Full Review

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★☆☆☆☆

“Holiday Cancelled - No Refund - No Customer Service”

Written on: 16/07/2020 by 456Horton (1 review written)

Shockingly bad. They've had the money for our holiday for over a year, they cancelled the holiday a long time before we were due to fly and 3 months after the date they still haven't had the decency to be in contact or refund any of our money. I've tried repeatedly to contact customer service and either get cut off or get no where. Last time (without me even suggesting it) they started in on a spiel about of you involve the credit card company it will take longer to get a refund!!! We have used… Read Full Review

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★☆☆☆☆

“DO NOT BOOK LOVE HOLIDAYS WORST EVER”

Written on: 15/07/2020 by Lanemd237 (1 review written)

WORST COMPANY DO NOT BOOK A HOLIDAY WITH THEM I booked a holiday with love island last October and paid in full. I was due to travel in May, they cancelled the holiday for obvious reasons. Now they won’t give me my money back. They make it impossible to contact them. The only way I can get their attention is on Twitter. I would advise people not to use them… Read Full Review

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★☆☆☆☆

“Appalling customer service and impossible to contact them.”

Written on: 29/06/2020 by 250Sweeney (1 review written)

If I could give them 0 stars I would. Booked a 2k+ package holiday with them prior to Covid-19. I was unable to travel due to Covid-19. I was due to depart 2 months ago and have still not received a refund from them. Initially they issued a statement saying they would not issue any refunds (illegal) and we were advised to contact our airline and hotel independently. They then said they would only give credit rather than monetary refund (illegal). Eventually they allowed us to apply for a… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid ”

Written on: 02/04/2020 by 134Fitzsimmons (1 review written)

Please don't use love holidays, I am entitled to full refund because of cancellation due to covid 19 virus, Atol protection clearly states this breach of protection guidelines, I haven't received nothing, customer service is rude… Read Full Review

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★☆☆☆☆

“The worst company which one I meet. Customer service...”

Written on: 20/03/2020 by Wheelernj434 (1 review written)

The worst company which one I meet. Customer service have a great fun from customers. Just taken your money and gone… Read Full Review

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★★★★★

“Sariska National Park”

Written on: 11/03/2020 by wildlifeindia2 (2 reviews written)

Sariska National Park is found within the Alwar district of Rajasthan. Sariska Tiger reserve was proclaimed as at life Reserve in 1955, due to the big range of Tigers. Sariska park was the primary India park within the world, that was with success accommodated by these Royal geographical region Tigers as their natural atmosphere… Read Full Review

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★☆☆☆☆

“No support ”

Written on: 11/03/2020 by MarcusVL (1 review written)

It is near impossible to get to speak with their customer service. On the weekend I spent an hour trying the chat system but they could not resolve it and assured me they would get back to me, they never did. It was clear the chat agent was trying to manage too many calls it was 10 to15 minutes between each response. Tried the support telephone waited over an hour only to be cut off then 30 minutes wait cut off again as they shut their offices at 5pm. Because we have an hour and a half to… Read Full Review

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★☆☆☆☆

“Absolute disgrace!!!”

Written on: 31/01/2020 by Cleveland56 (1 review written)

Booked holiday with love holidays now flights hve changed and there flights team was suppose to be ringing me bk with in 2 hours 8 days later still no call I’ve rang them bk n they say I hve to pay for my flights still if I don’t want to go I only paid 100 pound deposit caise hvnt used them before told them they can keep deposit but want more money off me had to cancel my card caise told me money will still be taking from my bank in 2 days I’ve stuck jet2holidays booked another holiday… Read Full Review

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★☆☆☆☆

“Terrible company”

Written on: 23/12/2019 by Peterllamas (1 review written)

Dear loveholiday team, You clearly have not listened to a word I have said or written. You decided a refund is best for yourself at your own time. You could have ruined my holiday, luckily I checked to realise you made a reservation in a completely different hotel. This not even in the same city! This error was complely your fault and needs to be honoured. A complete disgrace. I will now start legal proceedings and writing reviews to explain what a shocking service you offer. … Read Full Review

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★☆☆☆☆

“Awful company avoid”

Written on: 28/04/2019 by 258Ruiz (1 review written)

Awful company be very very careful. If any information on their website is incorrect regarding hotels, flights ect they will take no responsibility at all. I booked an aqualand resort holiday only to find via another means that it doesn't open until the end of our stay. Loveholidays have now updated their website following my information but will not hold any responsibility and just quote the terms and conditions. I'm sure most have had lovely holidays but this company cannot guarantee your… Read Full Review

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★☆☆☆☆

“Do not book with Love holidays”

Written on: 18/01/2019 by RoyceMcCulloch (1 review written)

Do not use Love holidays. We recently booked a 5*hotel in Egypt as a last minute getaway for new year. We booked the night before we was due to fly and straight away realised that you need 6 months left on your passport to fly to Egypt. Our daughter only had 5 months left on hers so we called them first thing in the morning to discuss our options. They were completely unsympathetic and told us we ether fly without her or lose everything. We contacted Thomas Cook who said they were willing to… Read Full Review

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★☆☆☆☆

“NON REFUNDABLE BOOKING”

Written on: 26/04/2018 by JayneV (1 review written)

OMG, I wish I read reviews before I booked a holiday to Hawaii. I was looking on their website yesterday morning for holidays to Hawaii. I entered date May 2019, how long I wanted, I wasn't bothered about which airport. So did the search and Hawaii didn't come up. So on left hand drop downs I entered Hawaii, up came 1 hotel Royal Hawaiian, looked lovely. I opted for B&B and went through to book. I pressed the low deposit, £20 and to pay monthly, which was all fine. Went ahead and booked. I was… Read Full Review

Jaynev's Response to JayneV's Review

Written on: 30/04/2018

I would like to update my rating on this review to 4* After the problems as detailed in previous review I had a phone call from a Team manager called over the weekend to say that this was all an error on their part and I should not have been told that I would have to pay hotel in full. This was a relief to me. So the email that was sent was obviously looked into and acted upon very quickly. Thankyou Team manager - Love Holidays

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★☆☆☆☆

“Lack of support ”

Written on: 11/04/2018 by RickyStrickland344 (1 review written)

Due to bad weather our flights from Glasgow to Lanzarote were cancelled. No help from Love Holidays. I had to contact the hotel myself and advise them I couldn’t get there. I am a pensioner and out of pocket by £400.00 and hoped perhaps this could be transferred towards a later holiday at the same hotel as a token of goodwill. Love Holidays would have nothing to do with this other than refer me to their terms and conditions. What is the point of Love Holidays? Lesson learnt to book in future… Read Full Review

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★☆☆☆☆

“Didn't book our hotel!”

Written on: 06/04/2018 by timwcawood (1 review written)

Avoid this company, as other say they have terrible customer service. We booked a 7 day package holiday with them. On arrival in Morocco we discovered they had neglected to actually book our hotel! We received no apology and it took a day to resolve. Completely lost a full day of holiday. They insist on blaming a 3rd party that they work with rather than addressing our compliant. Have now had to report them to ABTA and still waiting for resolution 3 months later… Read Full Review

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