written by Sheridanfy413 on 18/05/2020
Have been waiting for refund more than 3 months! No reply, no calls, and no emails. Very very terrible. There is no way to talk to anyone. Always showing that they experience high volume of calls. Would not recommend to anyone.
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Helene123's Comment
Written on: 27/05/2020
Thanks for this. I am supposed to be going away on 1st July but am nervous about paying the balance. I'll re-book it on different websites. British travel companies seem to think that they can use people's money to pay their salaries. ABTA should be paying all refunds where travel companies have cancelled your holiday. They must have run out of money a long time ago.