Refunds

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Dariusz322's review of Lastminute www.lastminute.com

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“Refunds”

Written on: 23/05/2019 by Dariusz322 (1 review written)

I had thought I had booked flights to Bangkok but then received an email saying it had been cancelled. When I phoned to ask why, I was told it was because the cost had gone up before it was processed and my money would be returned within 7 days or maximum 20! How can they keep my money for so long, preventing me from booking other flights, when they haven't even booked anything for me. The refund should be immediate - or actually no money should have been taken if nothing was booked. I am disgusted - don't use them. There are plenty of other companies around.

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