Value & Service

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grannyjude's review of JetNSave - www.jetnsave.com

★★★★☆

“Value and Service”

Written on: 26/06/2013 by grannyjude (1 review written)

I am quite a conservative traveller and was initially anxious about what seemed a deal to good to be true. However I was reassured by the personal attention of the staff in Bookings.

Nothing was too much trouble and the patience exemplary. Response to questions, despite the difference in times from one hemisphere to another was very quick.

I did not understand the necessity for a final decision and payment to be made before the seats were actually confirmed. This resulted in three changes which I would not have chosen. Despite the fact that each email said you couldn't hold the seats for long I did not understand how short this period was being accustomed to a traditional travel agent who knows me.
Now I do know and next year when I book will be more decisive!

Many thanks

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