Don't just don't

Click here if this is your business
2.4 / 5
41% of users recommend this
Click here if this is your business

Ainsley1955's review of Instant Holidays Co-op Travel UK


“Don't just don't”

Written on: 14/08/2014 by Ainsley1955 (1 review written)

I have used my local coop travel agent for years for over two holidays a year, travelling to destinations all over the world. The staff were helpful and knowledgable. They all suddenly left, all the replacements left!

The service is now appaulling. I get feeble excuses and broken promises. I went in last week and was promised that they would email me some options nothing was sent I gave them another chance on Monday so had to give them the details again as the manager had cleared off and left no notes. I did get a feeble email response but have now given up as they cannot even bother to respond to my questions. It is not as though they were busy as on both occasions I went into the shop I was the only customer and both employees were just sitting there

They said they were trying to improve and build up the business what a joke

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0