Don't just don't

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Ainsley1955's review of Instant Holidays Co-op Travel UK

★☆☆☆☆

“Don't just don't”

Written on: 14/08/2014 by Ainsley1955 (1 review written)

I have used my local coop travel agent for years for over two holidays a year, travelling to destinations all over the world. The staff were helpful and knowledgable. They all suddenly left, all the replacements left!

The service is now appaulling. I get feeble excuses and broken promises. I went in last week and was promised that they would email me some options nothing was sent I gave them another chance on Monday so had to give them the details again as the manager had cleared off and left no notes. I did get a feeble email response but have now given up as they cannot even bother to respond to my questions. It is not as though they were busy as on both occasions I went into the shop I was the only customer and both employees were just sitting there

They said they were trying to improve and build up the business what a joke

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