Innstant.com Reviews
Summary
"Innstant is a leading international worldwide hotel booking online service provider. We feature hotel reviews and hotel booking tips so that you can find the best value hotel at the lowest booking price and at the best hotel location. Whether you are traveling last minute or you want to plan the perfect trip, Innstant has the hottest hotel deals for you. Browse through Innstant.com to compare hotel prices for business trip accommodation or for that great vacation deal.
Innstant offers the best rates on the net and means to prove it - a real-time price comparison will show our prices against the competition!
Innstant gives travelers one of the widest selections of accommodation on the net, including both independent and major chain hotels as well as self-catering in over 150,000 properties worldwide. Innstant offers a one-stop shopping source for hotel pricing, amenities and availability and also specializes in providing travelers with accommodation during sold-out periods"
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“Avoid avoid avoid”
written by Lucy2014 on 04/01/2014
I turned up to my hotel which had been booked with innstant.com 6 months prior to be told the reservation had been cancelled. I sent innstant.com and email, tried to call several times and left a voicemail without response. AVOID AVOID AVOID
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“Aspect Hotel Parkwest”
written by clarketo on 18/12/2013
Stayed at the Aspect Hotel in Parkwest for one night in December. Booking was quick & easy, good directions made the hotel easy to find (though I'm from the area so that helped). The hotel must be brand new because everything was gleaming. Room was large, bathroom perfect (nice hot shower on arrival), located in a nice quiet spot so noise not a problem. Only quibble would be the small TV - reception wasn't great either - but who goes to a hotel to watch telly? Paid €39 for one night room-only, wich isn't bad for Dublin 2 weeks before xmas. Nothing to see or do in the vicinity, but there is a bus route to city centre outside the door, the nearest Luas stop is a 5 minute drive away, and the Square shopping centre is a 10 minute drive away. Would stay here again, and would definitely recommend to a friend. Very handy if you're arriving into Dublin along the M50 or M7, and parking is free.
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“Friendly easy and safe”
written by on 29/06/2013
Great prices ... You don't pay until just before your dates. Easy to use website. Friendly customer service if you ever have a query .. And most of all its safe ....have recommended this site to all my family and friends. There is nothing I didn't like about this site but would be tempted to keep it a secret . Have been using this site since 2009. Have never had a problem.... Easy to cancel if you change your mind and decide not to go. No cancellation fees as long as you give plenty of notice. All prices are quoted at the time of booking so you are aware of what you are paying.
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“Very nice experience ”
written by on 28/06/2013
Although innstant was totally new to me - in comparison with other booking sites my experience was absolutely pleasant - everything worked swiftly, smmorthly and efficiently I shall certainly recommend it to family mambers and friends
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“best website for booking a hotel”
written by chez876 on 14/05/2013
Stumbled on this site by mistake, but the best mistake ive made. Cheapest site around at the moment, smooth transaction from start to finish, i look forward to using you next time im wanting a hotel.
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“BOOKING PROBLEMS”
written by on 03/05/2013
I WAS VERY CONCERNED THAT MY BOOKING TOOK SO LONG TO PROCESS PAYMENT. I HAD TO GO ON HELP SITE TO CONFIRM BOOKING. THEN I FOUND OUT PAYMENT HAD BEEN TAKEN IN DOLLARS WHEN IT WAS ON SITE IN EUROS.I WILL NOT BE USING THIS SITE AGAIN
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“Some technical issues, customer service is great”
written by Dailes on 02/04/2013
I had some technical issues on both my bookings. The first time I didn't get an email confirmation or get to the final page, but that was sorted out over the phone. The second time, I had an issue with the amount or my email being blocked, so I needed confirm validation of the booking over the phone. My email was whitelisted and I was finally able to get the voucher via email. Prices are great, customer service is friendly and professional, the web application still needs more work on it. Some of the details on my booking aren't showing up accurately on my end, but the details in the vouchers are correct.
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“very good booking site”
written by on 27/03/2013
I highly recommend this site. The prices are much more interesting than many other booking sites and you can also compare them. Very easy and pleasant to use.
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“Great Value”
written by on 23/03/2013
I have used this website a few times now and am completely satisfied with the service provided. It is an easy, straight forward booking process, the best part being not having to pay upon booking. They have many generous offers, great prices with free cancellations and a range of accommodations. There is no problem when cancelling when travel plans may change. Certainly looking forward to booking with them again in the near future.
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“hi i didnt have a good experience with innstant...”
written by on 12/03/2013
hi i didnt have a good experience with innstant .com last time i booked with you. it was on06 or 07 of oct .2012 as you cancelled my booking to cervantes hotel in torremolinos . it was all because of something on your side of the transaction. i hope my current booking doesent go same way. i didnt hear any more about 10$ coupon from last booking ?
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“Innstant hotel bookings”
written by on 11/03/2013
I was surprised by ho easy it was to book a room with innstant. I stumbled onto their web site by accident but I will be using them all the time now. They were the least expensive and had the date available that I wanted. Really happy, very satisfied.
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“FANTASTIC PRICES”
written by on 10/03/2013
I am a person who likes to do my research & spend alot of time online to find the best bargaind on hotel prices. Innstant.com have by far been the best site to find the lowest rates. I have booked hotels using this site a number of times & even the people working at the hotels cant believe the rates that i get the rooms for. I have had only one incident where i booked the Hard Rock Las Vegas for 4 nights & on check in the Hard Rock couldnt find my reservation number, so i had to pay for the 4 nights stay at the hotels rates. After emailing Innstant.com on this situation it was resolved after my 2nd nights stay & the hotel refunded my money. Excellent service, & amazing prices!! Thankyou Innstant.com I have saved soo much $$$ booking hotels through you site!!
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“Easy and straight forward”
written by on 22/12/2012
The website is easy to use and straight forward. It was a simply search and easy to manipulate the results by my own filter I preferred. There is some ambiguity about the 'loyalty/rewards points system' it did was visible how many points you have in your account.
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“Innstant.com - the best for certain locales, esp. USA”
written by moods2 on 03/12/2012
I've used innstant for over a year now and use it for most bookings. The site consistently finds the cheapest deals and the best part is you can cancel bookings--they don't charge your card until the last minute. That is a great perk. It's great for western countries. I've used it in NZ and USA a lot. However, it still misses many deals I've looked for in other zones such as East Asia and the Pacific Islands.
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“Easy to use and great deals.”
written by on 03/12/2012
I had spent hours trying to find a good deal and availability in a certain location, searching all the usual cheap web sites, i had even called a few hotels direct and they were fully booked for 2 nights of the 3 i wanted, including the one i have now booked!!! Then i found innstant and they had availabilty when i wanted, where i wanted and at a great price. Finally i am booked and happy. What a great site, i will go there 1st now i know aboiut it.
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“Great website :)”
written by on 30/11/2012
Booked hotel with ease, looked all over web and found best price on innstant. It was very helpful making booking with no upfront payment. Will definatly be using in future. You also can get bonus points that can be used on future bookings for discount just another good reason to use this site. No hidden fees all taxes etc included in quoted price!
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“Best deals on hotel booking”
written by Billiethenetherlands on 26/11/2012
The best deals on hotel bookings can be found on innstant. I used Manu booking sites but the most and best deals i made ont This site. Give it a try and enjoy the safe booking at the best prices.
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“excellent site, best rates and easy to use.”
written by on 24/11/2012
excellent site, best rates and easy to use.
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“Customer Service the BEST in the Business!”
written by Jewels_R_CO on 12/11/2012
I encountered Innstant Travel in a round about way. A third party reservation booking company had contacted me by phone and sort of fleeced me into an over inflated reservation, and they charged us upfront. After tracing the reservation backward I came to find out that the 3rd party company went through Innstant Travel to book the reservations. I wanted to cancel the reservations and receive a refund, the 3rd party company was un-willing to work with us and refund our money. When I got in contact with Innstant in hopes that they could help me get our money back I was amazed. I worked with Bev and she was amazing, she helped us work with an inflexible and not very helpful vendor to receive a full refund. She was professional, compassionate, and went to bat for me and my small company. Even though I didn't meet the folks at Innstant by using their services, I would still recommend them because they care about their customers and are dedicated to a level of service and quality that is hard to come by these days where everyone is looking to rip people off. You can be confident that when using Innstant Travel your will be treated with respect and get what you expect from them.
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“Cheap fast easy”
written by Stacy8 on 07/11/2012
Just stumbled across the website whilst looking for a night away with my husband, never heard of it before, but I was really struggling to find a bargain using my old regular web sites. The download was really fast and easy to use!!! Easy Callander to type the dates in that we wanted, the results of the hotels were fab, loads of choice and a good deal lot cheaper then the other websites we were using before!! Found the hotel we wanted at the right price in under 15 minutes! Would recommend this to a friend and would personally use this website again before checking out any others!! Good job!
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Suesayers's Comment
Written on: 14/12/2012
Cancel the above review...........it turned into a night mare......my resevation was not confirmed, there was no availability and innstant didn't tell me and i ended up in Miami alone with no accomodation and innstant actually charged me twice leaving me short of funds...........i will never use this company again...they said they had sent an e-mail, i clearly did not receive, they offered no compensation what so ever..................the refund took 5 days to be credited and there was £19.50 outstanding...........a complete rip off ............stay away from this web site................