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“Third Time Booking with Hoteles, great service!”
Written on: 21/05/2018 by Lisakaymaria (1 review written)
Super efficient and professional service coupled with best price,highly recommend! Thank you Hoteles!… Read Full Review
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“Impressive ”
Written on: 06/04/2017 by Manchester1964 (1 review written)
Very impressed with this company. Used them twice now always bang on and always cheapest i could find. Will use them again no question… Read Full Review
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“I cannot thank the person I spoke to enough for...”
Written on: 01/03/2017 by Rodders10 (1 review written)
I cannot thank the person I spoke to enough for helping me out. I had my hotel booking confirmed, and then 20 mins later is was cancelled. When I tried to re-book there was no suitable accommodation available. I managed to speak to him, who took up my complaint with the hotel direct. Some how he managed to get my booking re-instated. First class customer service. Many thanks Rod Jones… Read Full Review
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“Cracking service ”
Written on: 26/02/2017 by Cracking3234 (1 review written)
Very impressed with this company. Booked istanbul was great. Had to change booking while there. Done in minutes no fuss. Would recommend hoteles to anyone I certainly intend on using them again… Read Full Review
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“Very good ”
Written on: 08/01/2017 by Gorgeousg (1 review written)
Where has this site been hiding. I go away a lot and wish I had come across them before would have ssved a packet… Read Full Review
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“Great personal service ”
Written on: 03/01/2017 by Kaydeng454 (1 review written)
A great booking system with really lovely customer services. I wanted to organise a family trip to Spain and they were more than happy to help me with my booking! Book with them if you need extra help and a personal touch… Read Full Review
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“Great prices”
Written on: 16/12/2016 by Bobbyjar (1 review written)
Excellent. Their prices are bang on or they were for my destination of dubai. I have even got cash back to use on my next trip though not sure how i use it. Will definitely try hoteles.co.uk again no reason not to… Read Full Review
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“Superb Customer Service”
Written on: 01/12/2016
I came across Hoteles by chance, as I had been let down by an overbooking elsewhere. He was very understanding of my circumstances and advised that they may be able to help me with alternative Accomodation. He was very reassuring, and kept in touch with me throughout the process and ultimately came through with a booking, against all odds. His customer service continued with valuable information about our new booking and has continued to offer his services with anything else I may need to… Read Full Review
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“Superb...excellent service”
Written on: 23/11/2016
Used hoteles to book family holiday in tenerife and stayed in Chayofa Country Club. Felt very safe using this online booking as there is always someone you can talk to and relieve you off the stress of booking online. Every detail of our holiday has been attended to. A very affordable rate for a family of 7 and we got more of what we paid for, because of the friendly, welcoming, polite and warm treatment we got from all of the staffs...they are more like family than staffs really!! Great room… Read Full Review
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“Will use again”
Written on: 13/11/2016 by Gillybarkly21 (1 review written)
Very impressed with hoteles. Great prices easy site and confirmation instant and easy to understand. Can't comment on their customer service as didn't need it. Will certainly use these guys again. Well worth signing up im getting some cracking prices through… Read Full Review
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“Faultless ”
Written on: 30/10/2016 by Hintondave1 (1 review written)
How refreshing to deal with an online hotel seller by phone. We we're able to tailor the exact holiday we wanted, something we couldn't have done without speaking to someone. The knowledge and enthusiasm of the adviser was amazing. Thank you hoteles… Read Full Review
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“They answer the phone ”
Written on: 23/10/2016 by Pauly1010 (1 review written)
Very impressed with this company. Had to ring countless times with a complicated enquiry. Only once did i have a problem getting through. How have my holiday sorted and looking forward to it. Have no intention of using anyone else now I have found hoteles… Read Full Review
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“Very Helpful”
Written on: 20/10/2016 by kdLindsay262 (1 review written)
I found this whole operation of booking very friendly efficient and extremely helpful. Even suggesting what to book when at the resort, would definitely use these again… Read Full Review
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“Great So Far”
Written on: 14/10/2016 by 161Smith (1 review written)
I have been contacting hoteles over the last 4 months with various questions and queries before during and after booking our stay at Chayofa Golf Resort in Tenerife. The service received has been great both by email and telephone. I have found the company very easy to deal with and cant wait for our trip away at the end of the year!… Read Full Review
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“Excelent customer service”
Written on: 02/10/2016 by Law281 (1 review written)
Every doubt I had it was dully answered and met! Thank you so much for your soon response !!! Hope to contact you again!… Read Full Review
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“Absolute LEGENDS!!!”
Written on: 29/09/2016 by NylahPruitt366 (1 review written)
Me & my partner decided last minute that we wanted to go to Tenerife for 4 nights & I accidentally booked an apartment via in the wrong area... I panicked & contacted the hotel straight away to cancel & I received the most efficient, friendly & helpful service EVER in my life from these guys. Nothing was too much for them & they kept me updated every step of the way. I highly recommend booking a hotel with them. They are absolute LEGENDS!… Read Full Review
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“Fantastic service. Got me out of a scrape.”
Written on: 24/09/2016 by MikeAithwaite (1 review written)
I had to change my holiday dates and the hotel provider wanted a ridiculous amount of money to make the change. The guy from Hoteles facilitated the change directly with the hotel for a small admin fee. Hoteles also arranged the airport transfers for a very reasonable charge. I would certainly use Hoteles again in the future. In this particular instance they saved the day and saved me nearly £200.00… Read Full Review
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“Will use again”
Written on: 21/09/2016 by 280Rollins (1 review written)
Cheapest i could find. Never used them before but all was good. Certainly try them again… Read Full Review
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“Cheap”
Written on: 21/09/2016 by Haileez28 (1 review written)
They were the cheapest i could find. Cant comment about much else as booked had confirmations etc. Hotel was good but i knew that. Certainly use hoteles again… Read Full Review
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“Very good ”
Written on: 19/09/2016 by Porter2101 (1 review written)
Very good experience and certainly the cheapest I could find. Happy to use hoteles.co.uk again … Read Full Review
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