Holiday Gems - www.holidaygems.co.uk Review

★★★★★
4.6 / 5
93% of users recommend this

Dennisp418's review of Holiday Gems - www.holidaygems.co.uk

★★★★★

“I was really pleased with how my rebooking was handled...”

Written on: 21/06/2021 by Dennisp418 (1 review written)

I was really pleased with how my rebooking was handled the operative that dealt with my booking was very polite very professional and extremely helpful
This year has been a terrible year and I now get to see my mum again who lives in futerventura so I’m happy
I’m disappointed that I had to pay almost £500 more
But the operative who dealt with my booking was brilliant and very helpful and professional
This is our 5th time we have booked with holiday gems and would definitely book again in the future

Customerliaison's Comment

Written on: 22/06/2021

Thank you for taking the time to post really positive feedback. The year has seen so many families separated for so long and we can empathise. Unfortunately, some suppliers, including airlines, have increased their costs considerably and this is a matter over which we have no control but our agents will always ensure that they source the best possible costs based on your needs. It is always appreciated when a repeat client gives a great review - thank you so much.

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