Great customer service

4.6 / 5
93% of users recommend this

000dawad's review of Holiday Gems -


“Great customer service ”

Written on: 19/09/2020 by 000dawad (1 review written)

There's nothing more than I can say but what a fantastic service. The agent was possibly the best agent I have ever dealt with. After booking initially and flying to Portugal which suddenly got put on the quarantine list we had to move our holiday. Luckily for ourselves the agent came to the rescue and sorted absolutely everything and got us new dates changed flight and accomodation and certainly took all my stress away and didn't lose anything. All I can say Holiday Gens is that the agent is an absolute credit to your company and when booking in the future I will always be asking her to look after us.

Once again Thank you

Report this review
Was this review helpful? 0 0