Terrible customer service

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JoelOrtiz377's review of Hays Travel www.haystravel.co.uk

★☆☆☆☆

“Terrible customer service”

Written on: 12/03/2020 by JoelOrtiz377 (1 review written)

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Sharryn
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Sharryn
4 reviews
1 star: Bad
Just now
DO NOT BOOK WITH HAYES TRAVEL
Would not reccomend this company at all...Romford branch was all helpful saying how much my destination was lovely then found out later after booking that the complex was horrible I couldn't go out of the complex ..The girl who did my booking messed up so many times with my direct debit...after weeks of messing about i decided to cancel...told me if I cancelled it cost me £150.00...took a loss of £150.00 and now back with TUI going to sharm el in Eygpt....PLEASE consider before booking with this awful company....UNPROFESSIONAL!!! DISGUSTING customer service..

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