Virus cancellation Budapest

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Housevo90's review of Fleetway Travel - www.fleetwaytravel.com

★☆☆☆☆

“Virus cancellation Budapest ”

Written on: 23/03/2020 by Housevo90 (1 review written)

Fleetway cancelled my weekend in Budapest and sent an email saying "contact your insurer". No offer of a refund of my £1,400. After numerous attempts and hanging on phone eventually spoke to someone. After pressure,rep agreed to look and see what alternatives were available. Promised to get back to me. I've heard nothing, and can't get hold of them. Website shows "error" and phone rings and rings and then shuts off. Great customer service! Will never use them again - assuming they're still operating, of course!

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