Bully

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Expedia - www.expedia.com
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jnCannon488's review of Expedia - www.expedia.com

“Bully”

★☆☆☆☆

written by jnCannon488 on 23/07/2019

On 07.21.19 my family and I where dealing with a situation in our home where our air went out. Our homes was 85 degrees and it was 105 outside. We couldn't get anyone to come out so we decided to get a hotel. Going through expedia I found a hotel that priced me at 108.00 +tax , we decided to go with it. Having 2 small children it was the best solution at that point. Once I selected 108.00 and started the process I noticed a charge went through for the 108 +tax and then reversed and a new charge for 198.00 went through. SO upset called and after hour on the phone already upset about my situation they tell me they will not refund me the difference and will not honor my 1st price. They said a pop up showing me the change but in my situation and already upset I thought I was agreeing to the terms and conditions to the 108 price. ITS AWFUL they put people in these situations and then once u hit submit there's not turning back. ITS CALLED A BULLY and taking advantage of peoples venerability's. End results I had 198 out of my account and wasn't even something I would have spent that much on considering it was for 1 night. DO NOT TRUST!!

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