Unethical

Dream World Travel - www.dwtltd.com
★★★☆☆
3.3
60.0% of users recommend this

AT_19's review of Dream World Travel - www.dwtltd.com

“Unethical ”

★☆☆☆☆

written by AT_19 on 08/03/2020

I decided to cancel my booking and the cancellation amount which they quoted me was much higher than Terms. When I raised this with dream travel you never receive any response. I provided them all the evidence including airlines cancellation fees but still no response. In the end I had to submit all the evidence to my credit card company and under section 75 they will assist me to get my money back. Stay well clear as the customer advisors blatantly give you incorrect information and if you challenge them with facts they disappear.

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