Destination 2 Reviews - www.destination2.co.uk

★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Totally reassured ”

Written on: 20/01/2021 by ynCullen42 (1 review written)

We had a trip booked to Dubai originally with an agent who went to a lot of effort to book it for us, however due to COVID we were unable to fly being in tier 4 , However another agent then took over our booking , we were going to change our destination and she was so patient and efficient if I emailed her she would always reply explaining that she was on a call or sorting things out , Thank you.  These guys are working as hard as they can and want to only help us out , Let’s hope… Read Full Review

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★☆☆☆☆

“Lost 13k”

Written on: 07/01/2021 by Jemmaandalex (1 review written)

Just been informed that if the airline gulfair does not refund destination2 I won’t be getting back my 13k holiday that I booked them rough destinatikn2. It was cancelled because of the virus. I’m not sure how I lose the whole 13k if the airline cancelled the holiday but that’s what I’ve been told. Appalling. I don’t want a credit I want a refund. Looks like I’ll have to apply through the travel obnesman for my refund… Read Full Review

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★★★★★

“Rearranged Maldives Trip”

Written on: 07/01/2021 by AntM69 (1 review written)

Booked a 13 night holiday to the Maldives with Destination2 and was meant to be travelling yesterday but was postponed due to the lockdown. The original booking was with an agent who was extremely helpful and got us a get price. After the disappointment of having to cancel our holiday I got back in contact with the agent and we have arranged to hopefully travel to the Maldives later in the year. Again the agent was very helpful, prompt and secured a great price for a 13 night trip. Would… Read Full Review

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★★★★★

“Friendly, efficient and good value”

Written on: 30/12/2020

Booked our holiday with an agent and he was very helpful and efficient. He explained everything clearly and came back to me promptly with my numerous queries. Pricing was very competitive. Highly recommend and now looking forward to our holiday!… Read Full Review

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★★★★☆

“Re Booking MM1887”

Written on: 22/11/2020 by BrianMoody202 (1 review written)

Had a credit note from Des2 which I needed to utilise before year end, looked onweb site and found somewhere but for some reason it didn't like my credit note. Phoned des2 (MM1887) who booked the hotel for me and used the credit note for payment. Not sure why this couldn't have been done on the web site but at least got it done in the end… Read Full Review

Karenmurphy1958's Comment

Written on: 09/12/2020

Excellent service, covered everything re covid regulations and full refunds. Would definitely recommend, good prices too!

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★★★★★

“Agent was so helpful, nothing was too much trouble.”

Written on: 20/11/2020 by Jodiecoen (1 review written)

Really helpful and informative advice to plan our family trip to Dubai over New year - we are all very excited!… Read Full Review

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★★★★★

“Lockdown”

Written on: 05/11/2020

The Agent was very good helping us to sort out holiday that counldnt take place because of lockdown… Read Full Review

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★☆☆☆☆

“ Still Not refunded money 6 months later ”

Written on: 26/10/2020 by TB1965 (1 review written)

Would give zero stars if able have had holiday cancelled by destination 2. Desperately waiting for a refund to my credit card for nearly £3000. They quick enough to take my money but not to give it back. They are breaking the law and state in their own terms and conditions that refunds will be issued in 14 days... customer service is non existent no phone number to call just email which doesn’t respond however plenty of agents if you wish to book a holiday.... !! I cannot express how angry i… Read Full Review

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★★★★★

“Nadine was fabulous ”

Written on: 12/10/2020 by 128Bailey (1 review written)

Thank you so much to the adviser, she was friendly, helpful and very informative. Was able to change my flights with ease and reassurance due to the current climate I was able to find out all the information needed. Personalized service was excellent and even called me back rather than keeping me on hold. I’m so happy with the service that this lady provided and she really eased my mind and broke everything down confirming via email which was fantastic. Thank you to the adviser for a… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/10/2020 by Syk1 (1 review written)

Excellent service from the agent in clearly difficult and challenging circumstances currently . . Would definitely recommend and will use again in the future… Read Full Review

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★★★★★

“Excellent service from all especially the person I...”

Written on: 11/10/2020 by Rosa43 (1 review written)

Excellent service from all especially the person I dealt with. Second time booked with Destination2. Last time everything was wonderful on the actual holiday. Now I am also expecting a wonderful time in December in Dubai… Read Full Review

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★☆☆☆☆

“Destination2 or is it TAKE A PAYMENT2”

Written on: 02/10/2020 by DEANBARRETT (1 review written)

We booked a hotel with Destination2 4 sept for 7 nights in Antigua. The Royalton Antigua. Booking went smooth. I gave my Visa credit card detail, within minutes booking conformation and travel voucher for accommodation Received. All is good, I thought, until credit card statement arrives. Yes you guessed it Destination2 had submitted the cost of the hotel 2 times for my hotel. And to add to that I found out on Facebook that THE ROYALTON ANTIGUA is opening on 29 Nov 2020. By the way my booking… Read Full Review

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★★★★★

“MM1887 Excellent ”

Written on: 29/09/2020 by anitaorford (1 review written)

Excellent service, friendly and knowledgeable. Nothing was too much trouble,advised on different options and gave clear information… Read Full Review

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★★★★★

“Great overall experience ”

Written on: 28/09/2020 by Wishing (1 review written)

Excellent service from the agent, considering we booked so far in the future. Help at every point even after booking. Would recommend to all who are thinking of travelling abroad… Read Full Review

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★★★★☆

“Good help re booking”

Written on: 28/09/2020 by Nrh83 (1 review written)

Great help from the agent to re book new flights when our original booking has to be amended due to Covid. Recommended… Read Full Review

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★★★★★

“Great information & assistance”

Written on: 19/09/2020 by AlanCharlton (1 review written)

The person I dealt with has been brilliant with the booking & information provided. Can’t wait to get to Kraków to visit all the places the agent recommended!… Read Full Review

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★☆☆☆☆

“Truly awful ”

Written on: 09/09/2020 by ksd2011 (1 review written)

Truly awful. Constant chasing for a balance where the hotel is closed and FCO advising against travel! Avoid at all costs. … Read Full Review

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★★★★★

“Holiday to singapore and bali”

Written on: 01/09/2020 by eli147 (1 review written)

spoke to agent over a few days extremely helpful,nothing to much trouble very friendly and professional. Answered all questions.Looking forward to going will recommend to everyone Thanks … Read Full Review

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★★★★★

“Simply the best!”

Written on: 28/08/2020 by paulus110 (1 review written)

We have used Destination 2 since May 2019 when booking a holiday to Thailand in March 2020. When this was cancelled due to the pandemic, the same customer services agent helped us through obtaining a part refund, re-booking the holiday for 2021 and also booking an additional holiday this month. The agent has been excellent all the way through, responding to an ever-changing situation and some complex demands from us, providing just what we need at a great price. She really has provided above… Read Full Review

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★★★★★

“Great service fantastic prices”

Written on: 03/08/2020 by Josien343 (1 review written)

Booked a holiday with one agent after initial enquiry with another. Excellent efficient service from both with the best options and prices. Recommended agency to friends who have also gone ahead with booking flights and hotel with destination2… Read Full Review

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