Destination 2 Reviews - www.destination2.co.uk

★★★★★
4.7 / 5
92.7% of users recommend this
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Latest Reviews

★★★★☆

“Good help re booking”

Written on: 28/09/2020 by Nrh83 (1 review written)

Great help from the agent to re book new flights when our original booking has to be amended due to Covid. Recommended… Read Full Review

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★★★★★

“Great information & assistance”

Written on: 19/09/2020 by AlanCharlton (1 review written)

The person I dealt with has been brilliant with the booking & information provided. Can’t wait to get to Kraków to visit all the places the agent recommended!… Read Full Review

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★☆☆☆☆

“Truly awful ”

Written on: 09/09/2020 by ksd2011 (1 review written)

Truly awful. Constant chasing for a balance where the hotel is closed and FCO advising against travel! Avoid at all costs. … Read Full Review

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★★★★★

“Holiday to singapore and bali”

Written on: 01/09/2020 by eli147 (1 review written)

spoke to agent over a few days extremely helpful,nothing to much trouble very friendly and professional. Answered all questions.Looking forward to going will recommend to everyone Thanks … Read Full Review

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★★★★★

“Simply the best!”

Written on: 28/08/2020 by paulus110 (1 review written)

We have used Destination 2 since May 2019 when booking a holiday to Thailand in March 2020. When this was cancelled due to the pandemic, the same customer services agent helped us through obtaining a part refund, re-booking the holiday for 2021 and also booking an additional holiday this month. The agent has been excellent all the way through, responding to an ever-changing situation and some complex demands from us, providing just what we need at a great price. She really has provided above… Read Full Review

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★★★★★

“Great service fantastic prices”

Written on: 03/08/2020 by Josien343 (1 review written)

Booked a holiday with one agent after initial enquiry with another. Excellent efficient service from both with the best options and prices. Recommended agency to friends who have also gone ahead with booking flights and hotel with destination2… Read Full Review

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★★★★★

“Great experience”

Written on: 29/07/2020 by Stack294 (1 review written)

Booking our holiday for next year. Great experience with agent who dealt with it brilliantly. Price was easily the best value out there and really looking forward to it. Thoroughly recommend them to anyone looking to book Maldives… Read Full Review

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★★★★★

“Rebooking our holiday ”

Written on: 30/06/2020 by Ishein (1 review written)

We were very pleased with our rebooking of our holiday from this year to next year the member of staff we talked to was so helpful & accommodating could not recommend them more !… Read Full Review

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★☆☆☆☆

“This company have acted in a way that can only be...”

Written on: 29/06/2020 by Laurenrichens86 (1 review written)

This company have acted in a way that can only be described as bad. After having two bookings with them, one for a Maldives hotel and sea plane transfers and another package to Las Vegas, both of which were cancelled due to Covid 19, the customer service is appalling to say the least. The first booking to the Maldives has been refunded as “credit note”, I didn’t pay with a credit note so I shouldn’t receive my refund as a credit note. The hotel closed their doors from April and the… Read Full Review

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★★★★★

“Great help to plan a great holiday ”

Written on: 28/06/2020 by Ian237 (1 review written)

Rang up with an idea and some dates and the agent helped me out tremendously. Very good at helping me find exactly the holiday I wanted. I also, after a couple of hours following making my decision and paying the downpayment to secure the holiday, decided I wanted to change me flight details. Again, he was very good and responsive and worked that through for me. Very good service, recommended very highly. Thank you… Read Full Review

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★★★★★

“Agent did an exceptional job”

Written on: 24/06/2020 by amitkerai (1 review written)

I normally try sky scanner and try to get travel agencies to price match online deals. I got the best deal hear without all of the back and forth Was warned only included 15kg check in and we upgraded at a great price. She called on her day off and went the extra mile to get us an upgrade. We paid about half of what it costs on trip advisor. Easy choice… Read Full Review

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★★★★★

“Extremely professional and helpful ”

Written on: 21/06/2020 by McCartneytf70 (1 review written)

Used Destination 2 numerous times for booking holidays and always found them so helpful and obliging. Having to cancel a holiday in this pandemic was contacted by an agent who helped with everything in such a professional manner and answered numerous questions and persevered with hotels. Will definitely use again! Thanks again to the agent, look forward to booking soon again!… Read Full Review

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★★★★★

“Have to say the patience and advice given was...”

Written on: 18/06/2020 by kennyyorkston (1 review written)

Have to say the patience and advice given was incredible - and professional - even took the time to call back - what an asset to your company. Incredible customer service … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 05/06/2020 by AUnalkat (1 review written)

The person I dealt with provided exceptional customer service yet again. We booked our holiday to the Grand at Moon Palace, Cancun with him last year. We were booked to travel this August, however, due to the COVID-19 pandemic we wanted to rebook the holiday to travel in August 2021. He was very helpful, explained all the options available to us and rebooked the holiday. He kept me informed as he liaised with the hotel and flight operator and was very understanding. Thank you for all your… Read Full Review

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★★★★★

“Fantastic”

Written on: 28/05/2020 by roberta.williams (1 review written)

I expected to be in a queue for a very long time given the circumstances but the call was answered without much waiting time. I was assisted with my booking today by a very pleasant lady. I felt that all my questions was answered and that I got the best hotel and flight for the dates that I wanted and for the destination. I have booked with Destination2 before and I am a very happy customer and will certainly book with them again. Looking forward to getting back on the road to travel! :)… Read Full Review

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★☆☆☆☆

“Avoid at all cost!”

Written on: 21/05/2020 by Stephanie99 (1 review written)

This company are shocking and should be shut down! Cancelled my holiday, took 6 weeks to reply to me, staff were rude and aggressive with me, and I felt pressured to change my dates as I didnt want a credit note. I literally begged for a refund as I knew my job was at risk due to Covid but they werent interested at all. Charged me extra due to currency rate and then when confirmation email came through, they had booked wrong dates for transfers and wrong return return flight. 4 weeks later and… Read Full Review

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★★★★★

“MM1887”

Written on: 14/05/2020 by Windy1968 (1 review written)

Excellent Service Very helpful and informative Patient and professional Throughout the current Covid 19 situation - have been given clear and precise information and have given me all options available. Have been in contact regularly to enable us to re book in the future. Very happy and satisfied Customer. … Read Full Review

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★★★★★

“Helpful advisor”

Written on: 12/05/2020 by DrNeil (1 review written)

I contacted to change my travel plans due to covid. No option of a refund but the travel advisor was helpful in terms of changing the hotel to a date later in the year and also arranged for a voucher for the remaining amount. Very efficient and friendly service by the advisor. Thank you… Read Full Review

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★☆☆☆☆

“Refused refund for Key Workers”

Written on: 03/05/2020 by MohammadBaker (1 review written)

Me and my fiancé both work as key workers for the NHS and TFL prior to the covid 19 pandemic we had booked our wedding and honeymoon. Our wedding has been cancelled which was out of our control due to the current situation, therefore we hoped to get our refund back on our honeymoon as good will gesture from Destination2 as we had only paid the deposit. We were due to pay the remaining balance by the end of April for the honeymoon in July. We received an email chasing the balance and responded… Read Full Review

Takethatqueen's Comment

Written on: 08/08/2020

Reading this review makes me angry... Angry you think you can use being a keyworker to your advantage.
Im a key worker and I would never use this as a way to be treated different!!
You should be ashamed

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★☆☆☆☆

“Refused a refund”

Written on: 02/05/2020 by Brodyk189 (1 review written)

Refused a refund of £11,000!!! - will not issue a refund!! I am £11,000 down, this is not just a fed hundred pounds!!! I need that money back, they cannot legally only offer a voucher. I have sought legal advise and i will take them to court where they will lose! You email them they don't email you back, none of their phone lines work. I can see they have a number of Directors all with similar companies - STILL TRADING with our money!!… Read Full Review

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