Written on: 27/01/2022 by White92 (1 review written)
Dreadful firm, they owed us a refund for a covid cancelled holiday, unable to contact them by phone. After having our money for many months after we should of received a refund, and with no sign of a refund in the near future we finally obtained our money back via our bank. NEVER USE THIS FIRM
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Destination2's Comment
Written on: 28/01/2022
We are contactable by phone but prefer that enquiries are made via email to our customer service team so they can look into such. Without knowing your booking history we cannot comment about delay or entitlement to refund. Not all bookings have refund option if cancelled due to Covid since it is recognised that travel insurance covers.Your provider will make decision about honouring chargeback which is their prerogative.