Never Again!!

★★★☆☆
2.8 / 5
46% of users recommend this

KathyAB21's review of Crystal Ski www.crystalski.co.uk

★☆☆☆☆

“Never Again!!”

Written on: 20/03/2019 by KathyAB21 (1 review written)

Our seats on plane deliberately allocated apart when we went to check in online. When I tried to move our 2 seats together they wanted to charge us more money! Rep service more or less non existent. No reps on coach either way. Multiple stops on coach, some people missed their stop as driver spoke minimal English. 40 min late picked up on way back, no communication to inform of us of delay, chaos and confusion on bus as no rep..further delayed en route due to lack of ability of driver to communicate with guests who were unclear whether they were on right bus.. and we almost missed our flight. Lots of reps hanging around chatting at airport..didn't offer to help unload coach or even tell us where to check in. Didn't appear to care less. Very stressful end to our holiday as we only just made our flight due to their incompetence.

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