Cruise Miles Reviews - www.cruisemiles.travel

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Latest Reviews

★☆☆☆☆

“Beware of what you think you are getting with cruise...”

Written on: 13/03/2013

Beware of what you think you are getting with cruise Miles/smiles. I have had the worst experience. Purchased one of the better cabins with a balcony and received the exact opposite. The Response from Cruise Miles Staff was too bad. Also don't get sucked in by a refund of your cruise miles, they now buy nothing. Staff rude and unhelpful, we would have received a better deal from cruise company. Our experience was the worst. Thanks for nothing Cruise Miles… Read Full Review

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Richard_Lester_Is_A_Con_Man's Comment

Written on: 16/04/2013

Cruisemiles is run by an unscrupulous man.

The miles have devalued to the point it takes thousands and thousands more each month to book something IF YOU CAN FIND ANYTHING to book.

Many cruises cancelled at the last minute with nothing to replace them.

Customer service is nonexistant and the fact they have NO PHONE # should be your clue this going down the tubes with everyones $$.

BEWARE

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★☆☆☆☆

“Previously traded as Readers Offers Beware of terms”

Written on: 20/08/2012 by JohnMay2 (1 review written)

This website is operated by Readers offers they have recently changed their website to this name to loose their awful past reputation that I found out about too late!! here is what happened to me they are now advertising on TV am quite sure jennie bond haas no idea she is associating herself with such a bad organisation One of the worst companies I have ever dealt with they have the most unreasonable terms and conditions but of course like most I did not find this out until too late. They… Read Full Review

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Readeroffers's Response to JohnMay2's Review

Written on: 24/08/2012

Dear Mr May

We are really concerned to read your comments and as the UK's Leading Independent Cruise Retailer we are taking these very seriously indeed. A great deal of effort goes into planning our holidays and we pride ourselves in providing a first class service to our clients at all times therefore having an unhappy client is most unusual.

Our staff are experts in both cruise holidays and providing excellent customer service but it's impossible to comment or help any further without your booking details. We'd really like the opportunity to discuss this further, so please email us at [email protected] with your holiday reference number.

Kind regards

The Reader Offers Client Services Team

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