very bad management, they change whole itinary of RUSSIATOUR

★★☆☆☆
1.7 / 5
13% of users recommend this

NathanialProctor's review of Cox & Kings www.coxandkings.com

★☆☆☆☆

“very bad management, they change whole itinary of...”

Written on: 12/09/2018 by NathanialProctor (1 review written)

We 8 personsfrom ahmedabad travel through cox and kings at Russian on 28th august 2018 but we have very bad experience.what they have given itinary at the time of booking, whole itinary was changed
flight was delayed for 4hrs, so we missed st petersberg flight and we reached at 3,30am on 29.8..2018 .
sightseeing was changed
tour guide had poor knowledge.HE forgot the ticket of peterhof tour so whole day was spoil and we have at last seen for 45 minutes.
tank ride was given for only 55 seconds so we have spoil wwhole day in that tour.
we have not given enough time at red square which is the most important place.entry
ticket was not given.so many hurdles were given by cox and kings.
we have already complain to the responsible director but we have not receive any reply
so main smartness of cox and kings is that they give all documents at last day at around 7.0pm and the office is close then after

Report this review
Was this review helpful? 0 0