Cleartrip - www.cleartrip.com

Cleartrip - www.cleartrip.com

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Cleartrip - www.cleartrip.com

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Cleartrip - www.cleartrip.com
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Customer Service

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Quality of website

1

Value For Money

User Reviews

hathat12

Horrible Cleartrip Experience

Gives a price, but when you go to the Final Payments Page, it increases by Rs 400/- to Rs 500/-.

Anyway, put all the details, ogin to the Netbanking and provide the OTP for the Transaction. Payment Gateway hangs in circles for over 20 minutes. Checking with online Banking, I can see the Amount got Debited.

Try calling Cleartrip, they want a Transaction Ref which never got generated in the 1st place & hence the need to call ! They automatically disconnect without a reference.

Finally found a chat , the guy says try with a different payment method.

Tried an International Credit Card and the same Story.

He says that he can't do anything, but not to worry as the Amount would be credited back within 3-5 days and disconnects the chat.

I am :

1) Out of Pocket and don't have enough Balance now for another ticket

2) Lost out on the Ticket, as it was not available anymore

3) Price increased by more than 25 %

Well, Cleartrip might think it is the end of their responsibility, however, it is the end of my Relationship with You.

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