No care for customer - disingenuous.

Booking.com - www.booking.com
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Robertsjx297's review of Booking.com - www.booking.com

“No care for customer - disingenuous.”

★☆☆☆☆

written by Robertsjx297 on 19/07/2021

Mix up with the booking left us wasting many hours per departure. Agree to check in to find we hadn’t been allocated what we expected or the next best option despite assurances. Wait over an hour on phone then cut off then folk promise to phone back and don’t.
Hotel blamed Booking.con and still waiting for contact from Booking.com 4 days on with various messages sent.

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