Breenqp243's review of Booking.com - www.booking.com

“No Refund on accommodation cancellation due to car...”

★☆☆☆☆

written by Breenqp243 on 30/03/2021

I have not received a refund for accommodation that was cancelled three days prior to my stay due to car break down on trip to Tasmania.
The accommodation provider has been excellent emailing booking.com to provide refund, but no response from booking.com!
The service from booking.com is very poor and contacting them for response is proving difficult.
I suggest you bypass booking.com and deal directly with the accommodation and cut this difficult and uncooperative service provider form the middle of your transactions.

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