Horrible system - double/triple books properties!

Booking.com - www.booking.com
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Chaza1980's review of Booking.com - www.booking.com

“Horrible system - double/triple books properties!”


written by Chaza1980 on 16/05/2020

I rented a vacation house at the beach through booking.com I rec'd a confirmation email with confirmation number and all. Week before I went, I was looking at property online and saw it was available. I called and was told that someone else just booked it - I told them I had booked it before the other person and had confirmation number. They said nothing can do besides refund my money. A few hours later I went online and saw property STILL said available. Either system is a wreck or they are just collecting credit card numbers.

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