Use at your peril!!

2.5 / 5
39% of users recommend this

SueBurstow's review of BookFHR


“Use at your peril!!”

Written on: 31/07/2020 by SueBurstow (1 review written)

Have always used this Company - but NO MORE!,

Having had my flight changed by BA from Gatwick to Heathrow due to corona virus issues, I thought this company would be aware of the current difficulties and either refund Gatwick parking or offer credit note. BIG MISTAKE! They basically said hard luck and blamed the car park for being strict about vouchers. NOT TRUE as I contacted the car park direct who couldn’t have been more helpful. Obviously FHR only interested in lining their pockets at the expense of people hit by the current unstable travel industry issues. I shall go direct in future.

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