
Asia Diving Vacation - www.asiadivingvacation.com
Asia Diving Vacation - www.asiadivingvacation.com
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User Reviews
Pleasure Trip Arrangement With Asian Diving Vacation
It was a fast and easy arrangement with our kind and helpful agent. Everything was well taken care of by her from end to end. Accommodation arrangement is flawless and responses are almost immediately. Will definitely revisit for the next trip.
Fantastic Trip!
A seamless wonderful experience. It was a trip especially for my mother who has been longing to come to Mabul Island. The trip was arranged perfectly and everything was on time, so we didnt waste any time to enjoy the best of Semporna/Mabul/Sipadan. I loved the friendly and accommodating staffs of SMART.
I wish there was more effort on souvenirs from SMART. Would have been great to have a token (fridge magnet/t-shirt/key-chain) specifically from SMART to remind us the great memories we’ve had there.
Well Planned And Executed Trip
We had a great time with our interaction with the person I dealt with at the Asia diving vacation. She helped us with the bookings, getting the permits negotiating the right rates and ensuring that we did not have to worry about anything about planning the vacation. We were provided enough choices regarding the hotels, transfers from the airport to the resort and back were planned properly and even request for additional dives were taken into consideration. She helped us to manage the entire trip and make it a memorable one. Thank you
Easy And Relaxing Holiday
It has been a very nice time on the island they suggest me. The organization was perfect and I never miss a lack in the communication. The assistance was great and so was the time in that amazing island.
Diving and snorkeling are a must on this spectacular sea. Food is very good and the accommodation outstanding. I miss that place already.
Disappointed
their room cleaning is not satisfaction.... and the staffs didn't inform us something important properly... and some staff behaved arrogantly... disappointed.
:(
and wifi is often unavailable always, and their transportation service is not run convenient time
Hi,
Thank you very much for leaving a review on our services on ReviewCentre.
However, I am sorry and sad that we received a 2 star review. We are normally known for our exceptional attention to detail, and we regret that we didn’t meet your expectations. Obviously, something went wrong and we didn’t know about it.
We couldn't find your booking information with us or which resort you stayed at. Perhaps you booked as a group or used a different name?
I wanted to reach out to you to find out what happened that caused you to have a poor experience with us or the resorts we represent so that we can find ways to improve and continue to serve our fellow divers with the best attention possible.
Kind regards,
Jacob Mojiwat
Superb Hotel, Great Customer Service!
I would like to recommend services from Asia Diving Vacation and especially from the person I dealt with. Once more thank you to that lady for all arrangements and for being so patient with all our questions. Your customer care service is one of the best I have ever experienced and I am traveling all over the world since 30 years!
The Kapalai Dive Resort is a live paradise on this planet all staff is very friendly and helpful and the views just breathtaking.
Congratulations on your great work, keep it up!
Excellent Services, Very Helpful
Excellent services, very helpful! Very responsible!
Had an amazing experience with Asia Diving Vacation! The resort was good!
Stunningly Beautiful.
My 17 yr old son and I spent two days on Lankayan Island. We were stunned by its beauty. The water was crystal clear and the snorkelling was wonderful. Being able to snorkel straight out from our room was a real treat. Staff were very nice and the food was delicious. Wonderfully quiet and restful.
Highly recommend a visit.
Excellent Service Which Made Our Holiday!
We booked two island trips to Sabah with Asia Diving and they were excellent to deal with. The person I dealt with was so helpful, providing information and different options as required, and was very timely in her responses. In addition, the person I dealt with went the extra mile - adjusting our driver pick ups because of a muck up my end - and calling the driver to see how we were getting on and making sure all was okay.
I would highly recommend Asia Diving - and we wouldn't hesitate to use them again.
Great Service
Asia diving vacation organised a 3 centre holiday for is in Mabul, Lankayan and Sepilok. They were very good at giving us different options to choose from and very quick in responding. They also kept us up to date with work in Lankayan before we arrived which helped manage our expectations. We did a land transfer etween Tawau and Sandakan and even knew the name of the driver and car reg before we left which made us seem comfortable and safe.
Made it all effortless and would definitely use again.
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